Co op

Customer Team Leader

Salary: 80.00 - 100.00

Posted: 24-02-2025

Category: Customer Service

Shire Of Manjimup,

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Job Description

Customer Team Leader Location: Chester Road, Deeside, CH5 2DTPay: £13.32 per hourContract: 24 hours per week + regular overtime, permanent, part timeWorking pattern: varied shifts including early mornings from 5am, afternoons, late evenings until 11pm and weekends, to be discussed at interview.Full, paid training provided You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.What you’ll do Provide friendly and thoughtful service – managing the store and handling challenging situations. Develop your team's capabilities through coaching and training, fostering an inclusive culture. Ensure that the store remains safe, legal, and fully operational. Manage diligence checks and stock accuracy to enhance customer experience. Support your store manager by deputising when they’re not working. Lead the introduction of new products and services in your store. Build relationships and engage with your local community. This job would suit people who have A genuine care for the needs of customers and members. Ability to balance leading and supporting your team. Great people skills to build positive relationships. Strong organisational and problem-solving skills. A desire to learn and develop leadership skills. Flexibility to work a range of different shifts. Why Co-op? Full, paid training and dedicated support for personal development. 30% discount on all Co-op products in-store and 10% discounts on other brands. Pension scheme with up to 10% employer contributions. Wagestream– a money management app. 36 days of holiday (including bank holidays, pro rata for part time colleagues). Virtual healthcare services for you and your family. 24/7 employee assistance service. Rotas shared three weeks in advance. Cycle-to-work scheme. Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We celebrate our differences and recognize the importance of our teams reflecting the communities they serve.If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We are part of the Disability Confident scheme, meaning we will always offer an interview to disabled candidates who meet the minimum criteria for a job.As part of the application process for this job, you’ll need to complete two online assessments, taking around 20 minutes.#J-18808-Ljbffr