DC Operations Manager

Job Description

Your opportunity to join us! Based at Inghams state of the art, purpose built Distribution Centre in Truganina, reporting to the DC Manager, as the DC Operations Manager you will be responsible for managing the day-to-day operations of the warehouse. Working closely with the Supervisors, you will engage and lead the team to drive performance across the site and provide front line operational support, ensuring customer service levels are maximised and supply rates are achieved on a continuous basis. As a leader within the business, you will play an instrumental role in creating and implementing processes and procedures, driving best practice and continuous improvement initiatives to maximise efficiencies and improve operational performance. We’re looking for a strong leader who displays mentorship, drive and the ability to motivate a team. You will possess initiative and enthusiasm, be able to make crucial decisions independently and possess excellent supply chain knowledge and a willingness to progress within the company. Key responsibilities: Manage the day-to-day operations of the DC, providing support to the DC Manager as required Foster a proactive culture within the facility, making safety a top priority Build and maintain strong, long-lasting customer relationships, both internal and external, based on mutual respect and commitment to deliver exceptional service on time sensitive supply chain deadlines Engage and motivate your team through effective people management strategies Lead, coach and develop a high performing operations team, ensuring compliance to all policies and procedures, providing clear expectations, ongoing feedback and support Efficient resource allocation ensuring labour, equipment and transport are utilized to maximise both safety and profitability while meeting the customers’ needs Collaborate with cross-functional teams to identify opportunities for process optimization and cost reduction Analyse data and performance metrics to drive and embed continuous improvement Implement strategic initiatives to optimize the overall value of the business and contribute to its growth and success Establish and ensure maintenance programmes are carried out Manage the day-to-day warehouse operations independently to ensure tasks are carried out efficiently Ensure consistent demonstration of guiding principles, behaviours and Inghams values Key requirements: Experience in managing warehouse and distribution centres with a proven track record of achieving positive operational outcomes Excellent knowledge of supply chain logistics within an FMCG environment including demonstrable understanding of Cold Chain Operations, Good Manufacturing Practices and HACCP Ability to lead and influence a diverse team in a dynamic and fast paced environment through inclusive people management principles Proven track record of driving continuous improvement initiatives including knowledge of 5S, Total Productive Manufacturing, LEAN/Six Sigma Willingness to take initiative and drive results to ensure business KPIs are met and exceeded whilst upholding the highest levels of safety and customer service Strong people leadership and engagement skills with the ability to build a collaborative working environment Strong analytical skills with effective P&L and budget management skills Strong communication skills with the ability to communicate cross functionally to build strong relationships and influence key stakeholders Ability to work under pressure to meet deadlines and adapt in a dynamic business environment Resilient and able to recover from setbacks Additional experience working in a production environment will be advantageous. On call availability (24/7) to support the team when required Ability to coach, develop and mentor team members through appropriate levels of delegation Ability to work flexible hours to cover all shifts, weekends and public holidays as required We’re looking for people who are curious, caring, courageous and committed to join us; people who want to contribute their best work every single day and continue delivering deliciously good food that’s…Always Good! #J-18808-Ljbffr