Defence Client/IT Support Administrator

Job Description

Located within our educational office; on site at Simpson Barracks Watsonia Full Time, Fixed Term opportunity Attractive remuneration package offered About the role: An exciting opportunity to work at and for one of Box Hill Institute’s commercial partnerships and client, ADF (Australian Defence Force) as a Defence Client/IT Support Administrator. Located on an ADF site, Simpsons Barracks Watsonia, this position is a full-time, fixed term opportunity, reporting to the Operations Manager. This is a frontline role within the BHI Defence team and has primary responsibility for maintaining the deliverability of the BHI Defence Team’s IT solutions to support innovative and contemporary learning for DFSS. The Defence Client/IT Support Administrator maintains a consistent and excellent level of client service experience for all internal and external clients of BHI. In this role, you will be responsible for working professionally with employees at all levels across the BHI and Defence as well as liaising with relevant external stakeholders, including students and clients. This position is based at the Defence Force Simpson Barracks located in Watsonia, but is expected to work in Box Hill, City, Lilydale and across any campus of BHI as required. Applicants must be an Australian Citizen and currently hold or be able to obtain a NV1 Level Defence Security Clearance. About You: Qualification in IT or similar Demonstrated experience within a similar role Existing or ability to qualify for NV1 Security clearance for access to Defence facilities. Knowledge of MOODLE platform or similar ITIL service management workforce experience (desirable) Knowledge and use of third party hosting LMS/TMS preferred Experience in monitoring and reporting on the performance on network, system and application security solutions to highlight areas of non compliance and implement improved practices Experience in the development and maintenance of technical documentation, reports and project plans About Us: We are proud to be a leading education provider with a strong reputation for delivering high quality educational outcomes. This is an amazing opportunity be part of Box Hill Institute’s Defence Training Team in support of the partnership between Box Hill Institute and the Australian Defence Force. Our organisation comprises of Box Hill Institute (Box Hill & Lilydale locations) and Centre for Adult Education (Melbourne CBD) as well as partnerships across various correctional and defence sites in Victoria. We are committed to a highly motivated and aligned workforce, so we’ll be by your side to enable you, help you grow, and offer you benefits which enhance your work life balance. Box Hill Institute is a welcoming, safe and respectful work environment. We are work-life friendly and an equal opportunity employer. We encourage people from all backgrounds, abilities and identities to apply for our vacancies. Benefits: Free on-site parking Flexible work arrangements (dependent on the role requirements) Career progression opportunities and reward & recognition programs Novated leasing and salary packaging Access to health & wellbeing resources Employee discounts on health insurance, car rental, newspaper subscriptions and more Access to libraries offering ebooks, films, novels, children's books and so much more Discounts on CAE/Box Hill Institute short courses for staff and their immediate family as well as discounted access to our floristry, beauticians, restaurant, Vet & dog grooming Purchased Leave If you have questions about this role, please contact Martin Bottos via email at Applications close: 9:00am, Tuesday 18 February 2025 We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant. Candidates for employment at Box Hill Institute will be subject to pre-employment probity checks, and must satisfy Box Hill Institute’s pre-conditions for employment. Box Hill Institute is a Child Safe Organisation and has a zero tolerance towards the harm or abuse of children and young people. We believe that child safety is everyone’s responsibility. All employees, volunteers, contractors and service providers are required to promote a culture of child safety, comply with the Child Safe Standards and other relevant legislation and reporting obligations of suspected child abuse as per the Institute’s Child Safety Policy and Procedures. All employees are required to hold and maintain a current, valid Working with Children Check for the duration of their employment at their own expense. Box Hill Institute reserves the right to withdraw an advertised position at any stage. Position Description Opens in new window Start your application by clicking the "begin" button. #J-18808-Ljbffr