Delivery Manager - Product & Technology

Job Description

At Telstra Health we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing of our parent company Telstra, we’re all about combining technology and innovation to deliver significant, scalable solutions for improving patient and clinician experiences and health outcomes. Join us in digitising healthcare! What’s the opportunity? As a Delivery Manager in Telstra Health, you will be responsible for overseeing the delivery of products within Telstra Health's portfolio and will be involved across each stage of the product delivery lifecycle. Through effective management of delivery timelines, resources, and technical and non-technical stakeholder expectations, the Delivery Manager drives efforts that directly contribute to improved care outcomes and a more integrated healthcare experience for the community. Key Accountabilities & Outcomes: People Leadership: Lead, mentor, and develop team members, fostering a collaborative and innovative environment, setting clear goals, and promoting continuous improvement and effective communication. Financial/Commercial Acumen/Budget Setting: Develop and manage budgets, monitor financial performance, identify opportunities for cost saving and ensure alignment with strategic objectives and financial policies. Product Collaboration: Work with product managers to check viability of features, estimate and deliver on priorities for the products. Project Management: Manage, coordinate and contribute to multiple projects, including project planning, resourcing and scheduling. Delivery Leadership: Provide leadership to internal and external teams, assist teams as required with the delivery of products, and be the ‘go-to’ person for any delivery issues. Ensure product delivery meets expectations and adheres to Telstra Health's delivery requirements. Reporting: Manage operational reporting processes as defined (including engagement and people performance). Vendor Management: Manage relationships with technology vendors, partners, and service providers, evaluating their performance, negotiating contracts, and ensuring alignment with business objectives, service level agreements (SLAs) and other agreed metrics. Risk Management: Ensure risk management is in place and applied to the delivery of products. Process Development: Contribute to the development of internal processes and delivery methods. Agile Methodology: Be an expert in implementation of agile practices, guiding the teams and ensuring delivery, working with the Scrum Masters. Hiring: Attract new talent to the business and perform cultural and soft skill assessments of new hire candidates. About you: Experience leading large teams and programs for delivery of technical outcomes. Agile delivery lead experience. Experience providing support for teams in excess of 20 staff. Experience in managing outcomes and/or capabilities within large enterprise environments. Two years’ + experience working with Software product organisations, managing delivery of SAAS software or similar products. Experience in managing people leaders and working through others. Experience with project coordination activities including: Project planning. Resourcing/scheduling. Budgeting/forecasting. Team/stakeholder engagement. Relevant Bachelors/Undergraduate degree (e.g. Information Systems, Information Technology etc.). Why join Telstra Health: We believe that flexibility is not a ‘perk’, it’s how we have always worked! We celebrate that flexibility looks different for each of us and support your work-life harmony. Join us if you find change, a fast-paced environment and even some ambiguity thrilling! Our entrepreneurial spirit and genuine desire to make a difference is one of a kind and the work we do is not only meaningful but also exciting and new! Holding on to good talent is important to us. We support our exceptional people forge career paths internally. Our People Leaders are committed to continuously enhancing their team members, celebrating successes and identifying growth opportunities. If you want to join the incredible team that is helping to solve some of the biggest challenges faced by the health and aged care sector today, we are the right place for you! And it doesn’t stop there… Avenues for growth and stepping into other roles. 30% discount on Telstra services including home broadband and post-paid mobiles. Free 24/7 professional and confidential support for you and your family through EAP. Employee rewards program that includes discounts on shopping, gym memberships, movie tickets, health insurance and more. Multiple leave options including 16 weeks gender-equal paid parental, family and domestic violence leave, cultural, volunteer, study leave, as well as the option to purchase additional leave. We are passionate about creating an environment that's inclusive and supportive. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply. Even if you don’t check every box above, we encourage you to apply today or get in touch with us on . We are a Circle Back Initiative Employer. We commit to respond to every applicant, and you will hear back from us soon. #J-18808-Ljbffr