Team Lead, Service Delivery For Telco Collection
Job Description - Team Lead, Service Delivery For Telco Collection (042MW) Team Lead, Service Delivery For Telco Collection... more info
Overview We are PepsiCo Sales. We are game changers, mountain movers and history makers. We are a diverse group, spread among 200 countries and united by a shared set of values and goals. That is why we Perform with Purpose. Together, we blaze new trails, succeed, celebrate, and never settle for second best. At PepsiCo, we are committed to performing well as individuals and in teams, to strengthening the company. Are you hungry to be a part of the World’s largest portfolio of billion-dollar food and beverage brands? Then now is the time to explore the opportunities of PepsiCo: what makes you unique makes us better. Pepsi Beverages North America (PBNA) is PepsiCo’s beverage manufacturing, sales and distribution operating unit in the United States and Canada. This position will be part of the North America Beverage organization. Responsibilities The Delivery Team Lead is responsible for leading a team of frontline employees to deliver and merchandise orders to key customers in a fast-paced direct store delivery environment. Manage a group of 20 drivers Answer Field customer calls regarding deliveries and ensure 100% customer service Ensure store delivery time windows are met daily Work proactively with sales representatives and warehouse operations to understand the needs of the customers and sales force Coach, lead and develop delivery drivers to support the sales organization and improve daily productivity via gate-to-gate route rides twice a week, minimum Maintain process improvement to further enhance productivity of delivery department Ensure compliance of PBC safety standards Conduct team meetings and safety training to ensure that preventive measures are enforced Demonstrate strong oral, written, and interpersonal skills Possess strong organizational and prioritizing skills Have a highly developed sense of urgency Demonstrated results in improving business performance through leadership Compensation and Benefits: The expected compensation range for this position is between $59,400 - $92,600 Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process Bonus based on performance and eligibility target payout is 10% of annual salary paid out quarterly Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan Qualifications A minimum of 2 years managing frontline employees Bachelor’s degree and/or equivalent work experience Ability to work a flexible schedule including early mornings (4am-6am start), evenings and/or weekends. Work week will be Tuesday - Saturday Must be willing and able to lift up to 40 lbs. periodically This position is limited to persons with indefinite right to work in the United States Must have a valid driver's license Safe driving record strongly preferred #J-18808-Ljbffr
Job Description - Team Lead, Service Delivery For Telco Collection (042MW) Team Lead, Service Delivery For Telco Collection... more info
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