Deputy Area Operations Manager (Case Management and Case Practice Support)

Job Description

Deputy Area Operations Manager (Case Management and Case Practice Support) Department of Families, Fairness and Housing Applications close Monday 24 February 2025 at 11.59PM Overview Work type: Full time Salary: $134,593 - $157,355 Grade: CPP 6.1 Occupation: Community Services Location: Ballarat Reference: VG/DFFH/CHA/530939The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life. Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable. We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. THE ROLE The Deputy Area Operations Manager is responsible for operational management across the local area including financial, budget, HR and performance management of staff, high profile case reviews and completion of ministerial briefings. The position leads practice to develop plans to bring about the changes necessary to ensure the safety, stability and development of children and young people and to promote the achievement of case plan objectives within specified timeframes. The position works collaboratively with key internal and external stakeholders and directly supervises the local area Child Protection Team Managers and Practice Leaders. The transportation of children is a requirement of this role, as such a valid driver's licence and willingness to travel, including in country regions is essential. There may be the requirement to work overnight and travel in evenings and early mornings. On occasions, additional hours may be required to ensure the wellbeing of children. You will possess an understanding of Aboriginal culture and demonstrate an understanding of the legislative, policy and practice requirements relating to Aboriginal children, families, and communities, including the Aboriginal Child Placement Principle and the programs and initiatives that support its implementation in child protection practice. ACCOUNTABILITIES INCLUDE Risk assessment and analysis: proactively identifies and analyses patterns associated with risk assessment and competently and autonomously exercises delegations. Case planning review and case management: effectively makes decisions in context of review and appeals and analyses case management across the team and broader area. Critical inquiry: utilising expert knowledge and evidence-based frameworks implements strategies for continuous improvement and emerging issues across the team and broader area. Standardised reporting: has expertise in utilising information for the purpose of providing and interpreting standardised reports. Business operations: understands the organisation's current and future role and applies this to consider the ramifications of issues and long-term impacts on the workforce and clients. Evaluating and delivering program improvements: creates and sustains productive strategic relationships. HOW TO APPLY All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the Jobs and Skills Exchange portal. Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening. For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs Please apply to submit your interest in this position. Applications close Monday 24 February 2025 at 11.59PM #J-18808-Ljbffr