Engagement Manager
The Engagement Manager assures customer success by driving customer satisfaction throughout the customer success & services... more info
Digital Engagement Manager (First Nations Identified Position) Job Opportunity: First Nations Digital Engagement Manager (First Nations identified role) Reports to: Artistic Director and Business Compliance Manager Location: Gimuy/Cairns, Queensland Employment Type: Full-Time, 1 Year Fixed Term Applicants: This role requires an understanding of the issues affecting Aboriginal and Torres Strait Islander peoples, as well as the ability to engage and communicate sensitively with these communities. To perform this role, it is essential that the person is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991. By this we mean a person who: Identifies as an Aboriginal and/or Torres Strait Islander person; Is of Aboriginal and/or Torres Strait Islander descent; Is accepted as an Aboriginal and/or Torres Strait Islander person by the Aboriginal and/or Torres Strait Islander community in which he or she lives or originates from. About CIAF: The Cairns Indigenous Art Fair (CIAF) is Australia’s premier Indigenous art fair, dedicated to providing platforms for cultural exchange and economic opportunities for Queensland Aboriginal and Torres Strait Islander artists. Role Overview The Cairns Indigenous Art Fair (CIAF) is seeking a dynamic Digital Engagement Manager to lead the development and management of its innovative digital strategy. This pivotal role will expand CIAF’s reach by creating a culturally immersive, year-round digital platform that showcases and promotes Queensland Aboriginal and Torres Strait Islander art, while fostering deeper engagement with First Nations artists and communities. The First Nations Digital Engagement Manager will lead the development, implementation, and ongoing management of CIAF’s digital strategy and new e-commerce platform. This role is pivotal in expanding CIAF’s reach beyond its annual event by establishing a robust, year-round online marketplace for Queensland’s First Nations artists. This role requires an experienced and culturally sensitive professional with a passion for promoting First Nations art and culture. To be considered for this position, you must be available to work full-time at our office in Cairns, Queensland. Key Responsibilities E-Commerce Platform Development: Design, implement, and manage a year-round online marketplace showcasing Queensland First Nations art. Ensure the platform provides a high-quality, premium, and culturally immersive experience targeting national and international markets. Integrate the e-commerce platform with CIAF’s main website, differentiating year-round offerings from annual event-focused sales. Incorporate innovative technologies, such as 3D virtual exhibitions, to enhance the digital experience. Artist Liaison and Commissioning: Establish and maintain relationships with artists, art centres, and communities to ensure a steady pipeline of high-quality work. Oversee the commissioning process, ensuring grant funds are distributed equitably and ethically to support new artwork production. Travel to remote and on-country locations to strengthen artist networks and deliver professional development workshops. Annual Event Integration: Align digital initiatives with CIAF’s annual art fair, using the platform to showcase and sell event-related works. Collaborate with internal teams to ensure the digital strategy complements and enhances CIAF’s existing programs without overburdening artists. Cultural Integrity and Strategic Alignment: Ensure all digital initiatives adhere to First Nations Cultural and Intellectual Property (ICIP) protocols and the Indigenous Art Code (IAC). Align the platform with CIAF’s mission to foster artistic excellence, cultural exchange, and economic opportunities for Queensland First Nations artists. Marketing and Audience Engagement: Work with the Marketing and Communications Manager to develop and implement digital marketing campaigns targeting national and international audiences, using analytics tools to monitor and refine engagement strategies. Selection Criteria Demonstrated experience in e-commerce platform development, management, or strategy. Proven ability to manage supply chains, logistics, and distribution in a retail or arts environment. Strong understanding of digital marketing strategies and audience engagement. Experience working with First Nations communities and a deep understanding of cultural protocols and sensitivities. Exceptional project management skills with the ability to oversee multiple tasks and meet deadlines. Excellent communication and stakeholder management skills. Familiarity with the Indigenous Art Code (IAC). Familiarity with First Nations Cultural and Intellectual Property (ICIP) in the Arts. Employee Benefits: Flexible working arrangements. A supportive and inclusive work environment. Opportunity to work with and support Queensland Aboriginal and Torres Strait Islander artists and communities. Participation in unique cultural events and activities. How to Apply: Interested candidates are invited to submit a resume with 3 referees and a cover letter outlining their suitability for the role, addressing the key responsibilities and qualifications listed above. Applications should be submitted via email to Chief Executive Officer, Dennis Stokes - , by Monday 24 March 2025. #J-18808-Ljbffr
The Engagement Manager assures customer success by driving customer satisfaction throughout the customer success & services... more info
Dynamic client focussed CDMO project management Onboard new clients and support delivery of project activities to ensure... more info
SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds... more info