Director, Client Development Manager

Job Description

All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part-time work, or job sharing. Permanent opportunity to join Westpac’s GTS Team! Manage and maintain a senior portfolio of key Institutional and Corporate clients Canberra-based permanent role How will I help? You will join Westpac’s Global Transaction Services (GTS) team as a Client Development Manager dedicated to managing and maintaining a senior portfolio of key Institutional and Corporate clients in our Public Sector team. You will be responsible for partnering with and managing a diverse portfolio of Public Sector clients operating across various areas of focus for the Commonwealth Government of Australia. Tasked with driving revenue growth via cross-sell and maximizing deposits through consistent sales activity and pipeline management. You will be confident in identifying new opportunities for our clients and will demonstrate value-add services by designing and delivering innovative client-focused solutions and compelling presentations to improve operational and financial efficiency. You will also: Manage the sales process for new and existing opportunities Demonstrate a thorough understanding of the Client’s strategy to identify opportunities for strategic alignment with the GTS technology and product investment road map Participate in deal teams led by the existing client BDMs where clients choose to run a tender process at the end of their contract term What’s in it for me? Joining Westpac’s Global Transaction Services (GTS) team as a Client Development Manager offers you the opportunity to work with a diverse portfolio of high-profile institutional and corporate clients. This role not only allows you to enhance your strategic and sales skills but also positions you as a key player in improving clients' operational and financial efficiency. You'll be part of a dynamic team, with ample opportunities for professional growth and development in a supportive and collaborative environment. You’ll be set up for success in your transition to the role. With a team of 4 colleagues who specialise in supporting our Public Sector clients in Canberra, you’ll collaborate in person in our Northbourne Avenue office in the ACT to regroup and connect with dedicated sales managers, clients, and sales representatives. What do I need? You will be a seasoned Client Development Manager, Relationship Manager, or established transactional banker who has experience managing and meeting the needs of our clients and is confident in developing long-term strategic sales plans to retain relationships. You will be able to analyse the existing strategy of your client to identify conversation points and product opportunities. Some further advantageous skills: Exceptional skills in negotiation and relationship management Advanced abilities in presentation, pitch creation, and solution mapping Familiarity with strict sales disciplines such as pipeline management, call reports, and sales plans Strong awareness of industry and economic trends & a keen interest and acumen in current events Transactional banking experience, ideally in sales, is highly advantageous What’s it like to work there? We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities, and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transforming success stories to create better futures together. As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow, or all the little perks in between. We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow. As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion. Start here. Just click on the APPLY or APPLY NOW button. At Westpac, we’re all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you’re interested in discussing workplace flexibility, please feel free to mention it in your application. We invite candidates of all ages, genders, sexual orientations, cultural backgrounds, people with disabilities, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email Do you need reasonable adjustments during the recruitment process? We can provide reasonable adjustments for individuals with disabilities and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email #J-18808-Ljbffr