Disability Compliance and Marketing Manager

Job Description

Disability Compliance and Marketing Manager We have an exciting opportunity to join Life Caring as a Disability Compliance and Marketing Coordinator, leading a growing disability service in Adelaide. You will manage quality and compliance with NDIS regulations, develop and execute a marketing strategy for business growth. This role will foster innovation and collaboration within the team to deliver creative, participant-focused services while supporting the organisation's growth. Key Responsibilities: Ensure all aspects of Life Caring disability services are compliant with NDIS policies. Work closely with clients to ensure quality of services and continuous improvement in service delivery. Periodically review case notes and offer active guidance to staff dealing with complex mental health issues. Maintain accurate documentation and record keeping. Participate and represent Life Caring in periodical internal and external audits. Lead client intake processes, agreements, support plans, risk assessment, emergency and disaster assessment. Manage complaints and incident management processes. Monitor client budgets, coordinate well with NDIS, LAC, Support Coordinators, and Plan Managers for plan reviews. Develop and execute a marketing strategy for the business. Identify promotional tools, partners, and supervise new business development. Selection Criteria: Extensive background in community services, especially disability sector work. Strong ability to set priorities and handle high workloads. In-depth knowledge and experience of the NDIS, Quality and Safeguarding Framework, and Practice Standards, PRODA system, incident reporting, worker screening, etc. Extensive experience working with quality management systems and strong document management skills. Extensive experience in client intake processes, support plans, and risk assessment. Solid understanding of participants' budgets. Extensive background in developing marketing strategies and use of diverse promotional tools. Solid understanding of marketing challenges and opportunities in the disability sector. Highly effective written and verbal communication skills, including use of social media tools. Proficiency in MS Office. Experience preparing for NDIS audits. Successful track record of generating businesses for NDIS businesses. Mandatory Requirements: Relevant qualifications in community services, health, or a related discipline (This can be replaced with significant experience). DHS Working with Children Check (WWCC). NDIS worker screening check. Current driver's license. First aid certificate. Infection control certificate. Eligibility to work in Australia. How to Apply: Please send your CV (max 4 pages) and a cover letter (max 2 pages) detailing your suitability for the role via SEEK (or email to ) before 15/2/25 the closing date. Your cover letter should highlight your motivation to apply for this role, how you meet the selection criteria, and your expected salary. We welcome applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, culturally diverse backgrounds, mature-aged individuals, and people with disabilities. If you are inspired to make a positive difference and would like to be considered for this opportunity, please apply now! About Life Caring: Life Caring started its operations in 2022 as an NDIS registered service provider. In a short span of time, our business has grown significantly. We have a special focus on Culturally and Linguistically Diverse (CALD) and Aboriginal participants. Our team comprises diverse cultural backgrounds, bringing together various values, ethos, knowledge, and skill sets. #J-18808-Ljbffr