Disruptions Test Manager

Job Description

Job Description Join our collaborative Qantas Disruptions team to innovate and drive change through technology Flexible ways of working – hybrid model with 3 days onsite Full-time permanent position based at our Head Office in Mascot We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today. We are on a mission to reimagine how we can better support our customers when things don’t go to plan. As the Disruptions Test Manager , you will be responsible for managing and executing all aspects of business testing across the disruptions program as well as related projects and continuous improvement within the portfolio. You will define and maintain the overall test strategy and framework, ensuring high quality deliverables. You will be responsible for providing testing advice, recommendations and oversight for delivery across key areas: Test types – integration, functional, end to end, user acceptance (UAT), performance, smoke, production verification (PVT) Test coverage - ensuring business acceptance criteria are met/exceeded. Test planning and execution management (including defect management, release planning) Test Reporting & Feedback including defects and risks & issues; provide insights that enables continuous improvement to further uplift user experience and usability of solutions. To be successful in this role, you will champion quality assurance, promoting and educating best practice. You will support engagements with operational stakeholders (Pilots, Cabin, Crew, Airports, Contact Centres), business stakeholders (Digital, IT, Customer) and external vendors via facilitation of workshops, project management and creation of materials to ensure successful test outcomes for delivery. You’ll have – 7+ years of experience in manual and automated testing 5+ years Test Management experience 5+ years’ working in complex enterprise projects 5+ years’ experience in project management (Agile, Waterfall) Tertiary qualifications in Information Systems, Computer Engineering or equivalent technical Degree; or equivalent combination of education and experience. Project Management experience with focus on test planning, execution, and governance (including risk management, vendor management) Extensive experience developing and implementing Test Strategies & Frameworks to programs of work Advanced knowledge and experience testing end-to-end business process Intermediate experience:Version controls tools such as Git, Bitbucket, CI/CD Test automation tools such as Selenium, Cypress, NodeJS, Cucumber Cloud platforms such as Azure, AWS Working with & testing Communication channels – email, SMS, push notification Integrations – API integrations Platforms – Web, Mobile Test tooling expertise – Jira, Excel, Confluence, automated testing tools Exceptional stakeholder management, communication and interpersonal skills Advanced analytical and problem-solving experience and skills Confident in workshop facilitation, presentation, consulting, and negotiation Advanced working knowledge and application of Agile methodology within a cross-functional team for testing Why Qantas? You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. The Qantas employee benefits program offers amazing benefits that extend well beyond travel. We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees. We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation. Be a part of something special and play your part in the Qantas story – get in touch today. Applications close on the 11th of February Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship. #J-18808-Ljbffr