E-Commerce Manager

Job Description

Add expected salary to your profile for insights We are currently seeking a creative and results-driven E-commerce Manager to join our dynamic team on the Gold Coast. In this pivotal role, you will be responsible for building, developing, and enhancing our online presence and e-commerce landscape from the ground up, with the mission of providing our customers with an easy and streamlined shopping experience. Company Overview Join our dynamic team at Casa Della Casa, a leading provider of high-quality tiles and stone products for commercial and multi-residential projects. With a focus on innovation, quality, and customer satisfaction, we are dedicated to helping our clients create beautiful spaces that inspire. Responsibilities: E-commerce Strategy : Develop and implement comprehensive e-commerce strategies tailored to the Australian market, focusing on customer acquisition, retention, and optimisation of the online shopping experience. Website Oversight : Build, manage and optimise the e-commerce website, ensuring functionality, aesthetic appeal, and seamless navigation, aligned with local market preferences and needs. Product Management : Oversee product listings, ensuring high-quality content, competitive pricing, and accurate inventory management that reflects the consumer market. Digital Marketing Initiatives : Lead and execute targeted digital marketing campaigns across various channels (SEO, PPC, email marketing, social media) to drive site traffic and increase sales. Customer Insights : Analyse customer data and feedback to enhance the user experience continuously, addressing any issues to promote customer satisfaction and loyalty. Performance Analytics : Utilise analytics tools (e.g., Google Analytics) to monitor metrics, assess campaign performance, and generate reports to inform decision-making and strategy adjustments. Collaboration : Work closely with cross-functional teams, including marketing, design, and logistics, to ensure cohesive execution of e-commerce initiatives and optimal operational flow. Market Trends : Stay informed about e-commerce trends, competitive landscape, and digital marketing best practices within Australia to leverage new opportunities for growth. Budget Management : Develop, monitor, and manage the e-commerce marketing budget, ensuring optimal allocation of resources across campaigns and initiatives to achieve maximum ROI. Requirements: Bachelor’s degree in business, marketing, or a related field (or equivalent experience). Previous experience in e-commerce management, digital marketing, or a similar role is required. Proficiency with e-commerce platforms (e.g., Shopify, WooCommerce) and digital advertising tools (e.g., Google Ads, Facebook Ads). Strong analytical skills with experience using data analysis tools to drive decision-making. Excellent communication, interpersonal, and organizational skills. Ability to manage multiple tasks and projects in a fast-paced environment. Knowledge in Prospect (CRM) / Unleashed (ERP) Software is an advantage. Skills: Proficiency in Microsoft Office and familiarity with e-commerce and content management systems. An understanding of HTML and web design principles. Knowledge of Australian e-commerce regulations and consumer protection laws is beneficial. We thank all applicants for their interest, but only those selected for an interview will be contacted. Your application will include the following questions: Which of the following statements best describes your right to work in Australia? #J-18808-Ljbffr