EA/PA to the CEO

Job Description

About Us We are a leading global financial technology company based in Chatswood, Sydney. Established in 2014, the RZ Group has managed over $5 billion in payment transaction volume across 100+ currencies in over 85 countries. With an extensive network of global financial and banking partners combined with the latest cutting-edge financial technology, we are able to facilitate swift, secure, and cost-effective payments seamlessly for customers all around the globe. 2025 will be a crucial year for us; we understand the importance of attracting and retaining talent, so we have onboarded new HR and Operations team members to foster a positive work culture. We are calling you to contribute to our success and grow with us! Responsibilities This dual role combines elements of both personal and professional assistance, ensuring the smooth operation of the CEO's business and personal life. The PA/EA is responsible for a wide range of tasks, from managing schedules and communications to organising travel and handling confidential matters. You will also work closely with the HR Manager and the Operations Lead. Calendar & Schedule Management: Coordinate and manage calendars, scheduling meetings, appointments, and events. Prioritise conflicting schedules and ensure timely preparation for meetings, conferences, and travel. Correspondence & Communication: Handle incoming calls, emails, and messages; screen, prioritise, and respond when necessary. Draft and proofread emails, letters, and other communications. Document Preparation & Management: Prepare meeting agendas, reports, presentations, and other documents as needed. Maintain organised records of communications, documents, and projects. Personal Errands & Task Management: Assist with personal errands, including bills, shopping, scheduling personal appointments, and handling day-to-day household tasks. Travel Coordination: Plan, book, and manage both personal and business travel arrangements (flights, hotels, car services). Create detailed travel itineraries and ensure smooth travel logistics for both work and leisure trips. Office Coordination: Reception duties, greeting guests and managing parcel deliveries when required. Ensure a positive and clean office environment for all. Project Management: Assist in managing projects, tracking deadlines, and ensuring completion of tasks. Conduct research and compile information for decision-making or project-related tasks. Confidentiality & Discretion: Handle all tasks and communications with the highest level of confidentiality and professionalism. Act as a trusted gatekeeper, ensuring that sensitive information is managed appropriately. Requirements Previous experience in a similar role within the financial services or fintech industry is highly regarded. Excellent communication and interpersonal skills. Customer-centric, hardworking, detail-oriented with a can-do attitude. Strong time management skills and ability to research using creative methods. Proficiency in MS Office (Word, Excel, Outlook). The ideal PA/EA will be a highly organised, proactive, and resourceful individual who excels in both business and personal environments. This role requires the ability to juggle multiple tasks with a high level of professionalism, maintain confidentiality, and anticipate the needs of the employer. In return, we will offer you monthly team building events, birthday leave, and a competitive package including bi-annual performance bonus. #J-18808-Ljbffr