Education Data Specialist

Job Description

James Cook University (JCU) is creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally and globally. We now have an exciting opportunity for an Education Data Specialist to join our team of professionals in the Education Design, Quality and Standards Directorate. Full time and continuing position Based at the Townsville Bebegu Yumba campus, Douglas HEWL 8: $105,790 - $121,481 per annum plus up to 17% employer superannuation contributions, leave loading and other generous employee benefits Relocation assistance may be negotiated for the preferred applicant. ABOUT THE ROLE In this evolving role, you’ll undertake the deployment of student experience surveys, shaping decision-making by delivering timely and accurate data insights, advancing learning analytics with AI integration, and developing impactful tools for data visualisation and reporting. By championing data accuracy and enhancing consistency in education data, you will drive meaningful improvements across the University. Collaborating with Educational Designers, course and subject coordinators, and academic staff, you will foster a culture of data literacy and quality improvement that enhances both the student experience and education delivery at JCU. QUALIFICATIONS, SKILLS AND EXPERIENCE We’re seeking a professional with a bachelor’s degree (postgraduate qualifications highly regarded), ideally with experience in the higher education sector. Your technical expertise in data management, analysis, and visualisation platforms will be essential, as will your knowledge of, or ability to develop an in-depth understanding of higher education policies, legislation and trends. Exceptional organisational and problem-solving skills, combined with a proven ability to develop innovative solutions, will ensure your success. Experience with survey design, analysis and reporting and enterprise-wide survey management applications like Qualtrics would be highly desirable. WHY JCU? JCU offers a dynamic and culturally diverse workplace where your ideas are valued, your professional growth is supported, and your work-life balance is respected. Working under the values of Authenticity, Excellence, Integrity, and Respect , we support and empower our people through the provisions of; A generous superannuation scheme with up to 17% employer contributions with UniSuper 36.25-hour full-time working week 5 weeks of annual recreation leave plus leave loading 15 days paid sick/carers leave per year Up to 6 months paid parental leave or 12 months at half pay A range of flexible working options Attractive options for salary packaging Staff study assistance and paid study leave Ongoing professional development support Fitness Passport Corporate discount on health insurance Free Employee Assistance Program (coaching and counselling) Well-equipped modern facilities and contemporary workspaces with access to on-site childcare, medical services, cafes and gym. HOW TO APPLY AND CONTACT DETAILS Are you ready to make a difference? Join us at JCU, where your future meets the tropics. Click the ‘apply ’ button to be redirected to the JCU careers page , create an applicant account and follow the steps below: Complete the application form Upload your current resume Upload a 1-2 page cover letter outlining your relevant experience in relation to the key requirements of the role. Applications close on 4 February at 11:55 PM AEST . Please note, as the role requires an urgent commencement, we are seeking applications from candidates who currently hold valid Australian work rights. For any enquiries about the role, please contact Nick Emtage on (07) 4781 6644 or via email . ABOUT OUR PROCESS At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised. Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used. WHAT MATTERS TO US AT JCU Our People - Our staff, students, and the communities we serve Our Education - Knowledge has the power to change lives Our Place – the Tropics and beyond Our Research – a catalyst for innovation and knowledge generation James Cook University encourages people from all backgrounds who meet role requirements to apply. We value and celebrate the diversity of our community, and are committed to ensuring our community is safe and welcoming. #J-18808-Ljbffr