Energy Advice Worker

Job Description

Various Caritas Sites, Diocese of Salford Role Status : 37.5 hours per week Closing Date : 27 Jan 2025 Location: Based in parishes and schools across East Lancashire within the Diocese of Salford. Contract: Fixed term contract from 01 March 2025 until 31 December 2026. Application Note: NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS. This role requires the submission of a completed Caritas application form which you can download from the Careers page on the Caritas Diocese of Salford website. Your application will not be considered without an application form. You may add a covering letter if you wish to help support your application. Closing Date for Applications: Monday, 27 January 2025 at 9am. About Us Caritas Diocese of Salford is the principal social action agency of the Catholic Diocese. Our mission is to put Love Into Action. We help those across Greater Manchester and Lancashire experiencing poverty, disadvantage, and discrimination to transform their lives with dignity. We provide a practical response to those in crisis, suffering hardship or who are at risk. We rebuild lives for the long-term, enabling people to live in a safe, healthy, and secure environment. About the Job We require two experienced Energy Advice Workers to join our Caritas Energy Saving Service to provide energy information, advice, and support to households experiencing fuel poverty in deprived communities of Greater Manchester and East Lancashire. Responsibilities include: Reduce energy consumption by employing energy-saving measures. Reduce the cost of energy bills through appropriate tariffs. Improve mental and physical health and well-being by addressing the effects of fuel poverty. You will deliver information sessions and run advice surgeries in schools and parishes across Manchester and East Lancashire, including Blackburn, Darwin, Burnley, and Hyndburn. The advice work will be delivered face-to-face, as well as through telephone/online sessions and home visits. To ensure that the service is available to the whole community, you will work with interpreters (spoken language and British sign language). The role requires excellent customer service skills and the ability to communicate effectively on a one-to-one basis, as well as in a team. You must be able to work independently and proactively using your own initiative to conduct appropriate decision-making for the most positive outcomes. Additionally, you will have knowledge of advice work, good IT and administration skills. A Level 3 City and Guild qualification in Energy Awareness is desirable or a demonstrated willingness to secure this qualification, as there will be the opportunity to secure this qualification in the first two months of employment, with Caritas funding the training. If this sounds like the next step you are looking for and you would like to work with an organisation passionate about transforming lives, we would love to hear from you! Interview Dates: Thursday, 30 January 2025 and/or Friday, 31 January 2025. Caritas follows Safer Recruitment practices, and this post is subject to an Enhanced Disclosure & Barring Service check. A full UK Driving Licence, with the use of a car insured for business purposes, is required as this role involves travelling to different locations as needed. For full details, please visit Caritas Diocese of Salford - Careers . If you have any queries or issues when applying, please e-mail and our HR department will be happy to help. Caritas Diocese of Salford is an equal opportunities employer. Registered Charity Number: 1125808. #J-18808-Ljbffr