Engagement Officer (2 x Positions Available)
Engagement Officer (2 x Positions Available) The Department of Families, Fairness and Housing (DFFH) works hard to create... more info
About our team The Business Continuity and Taskforce Coordination Support Team (BC&TCS) is a small team within the Business Services Branch, Corporate Division. We provide a ‘one stop shop’ for new taskforces, bodies and functions within PM&C thereby facilitating streamlined access to key enabling services for seamless taskforce establishment and closure. Additionally, we oversee the Business Continuity (BC) framework, coordinating divisional Business Continuity Plans (BCPs), disruption rehearsals, staff education and reporting to ensure PM&C is prepared to respond to business disruption events. As a small and dynamic team our staff work across functions, embracing flexibility, collaboration and innovation. What you’ll be doing There are two (2) roles available within the team, both of which offer the opportunity to work across the two functions of our inclusive, dynamic, flexible and vibrant team. Engagement Role: Support the coordination of taskforces by organising regular meetings, monitoring issues, following up on concerns, and clearing obstacles. Lead the engagement and management of small taskforces, contributing strategically where necessary. Prepare content for meetings, including agendas, products and talking points. Provide guidance on taskforce resourcing, design template documents, and map processes. Maintain intranet content, guidance material, and standard operating procedures. Build and maintain strong relationships with key stakeholders through proactive outreach, regular updates, and addressing concerns effectively. Undertake project work with limited direction, managing ad hoc tasks as they arise. Provide cross-functional support to Business Continuity operations. Business Continuity Role: Support the management of the department’s BC Framework, processes and plans. Identify and drive initiatives to improve our BC processes. Conduct educational briefings with incoming staff responsible for BC, ensuring they understand their accountabilities. Plan, conduct and review disruption rehearsals; identify issues, recommend solutions, and lead outcomes. Prepare correspondence for meetings, including agendas, products and talking points. Manage the department’s emergency notification system, testing register, and maintain operating procedures and guidance material. Build and maintain strong relationships with key stakeholders through proactive outreach, regular updates, and addressing concerns effectively. Undertake project work with limited direction, managing ad hoc tasks as they arise. Provide cross-functional support to taskforce operations. If you have an interest in developing and applying practical solutions to business challenges and engaging in high-level stakeholder engagement across all areas of PM&C, this is the role for you! Why you’re the ideal candidate Our ideal candidate will perform at the APS6 level in accordance with the PM&C Performance model. We’re looking for self-motivated professionals who thrive in a fast-paced, cross-functional environment. Whether you’re in a similar role or looking for a new challenge, you should be: An adaptable and proactive professional comfortable with managing multiple tasks and responding quickly to emerging challenges. A detail-oriented individual who maintains critical information and produces clear, well-documented material. A strategic thinker capable of contributing to strategy development and continuous improvement initiatives. A resourceful professional prepared to tackle ad hoc projects and support cross-team functions as needed. A confident communicator who excels in both written and verbal interactions with diverse stakeholders. Prior experience working with senior executives is desirable but not essential. Prior experience working in business continuity for the BC role is desirable but not essential. Flexibility arrangements At PM&C we recognise the broad benefits of offering flexibility in how, when and where work is performed. We consider flexibility first from a starting position of ‘how can we make this work?’ and consider individual circumstances and operational requirements in making genuine attempts to establish mutually beneficial arrangements. Please reach out to the contact officer if you would like to explore what flexibility might look like for you, such as part-time work, variable start and finish times or working from home. Eligibility To be eligible for this position you must be an Australian Citizen. The occupant must be able to obtain and maintain a Negative Vetting Level 1 (Secret) level security clearance, or hold a current security clearance of an appropriate level. The successful candidate will be required to be assessed through our pre-employment screening checks, such as an Australian Criminal History Check. How to apply If this sounds like the opportunity you are looking for, we want to hear from you! Submit an online application through the Apply link by Sunday 2 March at 11:30pm AEDT. #J-18808-Ljbffr
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