Event and Field Ambassador (Team Leader)

Job Description

Event and Field Ambassador (Team Leader) Attractive base salary + car allowance + super About the Role: Are you ready to be the driving force behind unforgettable events? As the leader of the team of Ambassadors, you'll partner with your state-based Operations Manager to turn ordinary community and retail events into extraordinary experiences! Your mission? Lead your team of enthusiastic Brand Ambassadors to bring to life and execute in-field event requirements of community and retail events within your territory. Responsibilities: On-ground event execution of a calendar of face-to-face events, including rostering of staffing for each event. Event planning support and logistics. Customer-facing sales driven conversations. Coaching and development of casual Sales Ambassadors. Serve as the primary point of contact and key brand ambassador during all events. Ensure that brand messaging, promotional materials, and event setups align with the company’s objectives and standards. Lead on-site activations, product demonstrations, and sampling efforts. Oversee and manage a team of casual event staff, ensuring all team members are well-trained, motivated, and aligned with event goals. Provide guidance and direction to event staff, ensuring they deliver high-quality service and adhere to the event's schedule and objectives. Monitor performance and conduct team meetings to provide ongoing feedback and motivate staff. Organize and lead training sessions for event staff, ensuring they have the necessary knowledge and tools to perform their roles effectively. Oversee all logistics before, during, and after events, including event setup, teardown, transportation, and storage of materials. Manage the storage, inventory, and condition of event merchandise, ensuring it is ready for each event and that stock levels are maintained. About You: Previous experience in event coordination, field leadership, or brand ambassador roles. Excellent communication and interpersonal skills. Strong organizational abilities and attention to detail, particularly in managing inventory and event logistics. Ability to thrive in a fast-paced, high-energy environment and handle multiple tasks simultaneously. Must be adaptable and able to handle last-minute changes with ease. Ability to lift and carry event materials and equipment (reasonable accommodations can be made). Availability to work flexible hours, including evenings and weekends, as required for events. Training, coaching, and motivational skills essential. You will possess problem-solving skills and can work autonomously. Full Australian Driver’s License required. LR license - beneficial but not essential. Telco experience preferred but not essential. About Us: CROSSMARK Australia is Australia’s leading field sales and retail marketing agency that specializes in providing retail merchandising, field marketing, and in-store activation services. We partner and help iconic brands and retailers to enhance their presence and performance in the marketplace. Company Benefits: Hybrid Work Model: We encourage flexibility by supporting a blended approach to work and life. 3 days in the office to collaborate with the team, and 2 days working from home. Growth Opportunities: Gain access to over 40 AIM courses, get involved in our in-house future leaders program and career development plans. Workplace Culture: Quarterly, monthly, and end-of-year events to promote cross-divisional collaboration and bonding opportunities. Recognized as Best Places to Work Winner 4 years in a row, we are committed to our values of integrity, respect, innovation, and collaboration. Wellbeing: Access to monthly paid well-being days, birthday leave, additional annual leave, annual flu vaccinations, early Friday finish at 3 PM, and access to our Employee Assistance Program. Recognition: Monthly awards to acknowledge our employees and their contributions. Sustainability: We are proud to make a positive impact on our planet – we are a carbon-neutral business and volunteer in community tree planting days. Diversity and Inclusion: We are proud to maintain a zero gender pay gap, ensuring equal compensation for equal work across all genders. Next Steps: If you would like to be considered, please click on the “Apply” button to submit your application. Please note, only shortlisted candidates will be contacted. Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years' experience do you have in event management? How much notice are you required to give your current employer? Do you have a current Australian driver's licence? Do you own or have regular access to a car? What are your current base salary expectations? Have you got previous experience in event coordination, field leadership, or brand ambassador roles? This role requires lifting and carrying heavy event materials and equipment. Please confirm this suits you? #J-18808-Ljbffr