Executive Officer, Executive Level 1, Australian Space Agency
Executive Officer, Executive Level 1, Australian Space Agency Canberra, Adelaide About the Department The Department of... more info
Executive Manager OpCen
Salary:
100.00 - 125.00
Posted:
25-01-2025
Category:
Management Leadership
Townsville,
Job Description
Queensland Ambulance Service (Organisation site)Townsville Operations Centre; Northern Region; Currajong The Executive Manager, Operations Centre is a key operational role in the QAS, with a primary focus on caller engagement. The role encompasses all facets of the call taking and dispatch functions, customer service and resource deployment models, whilst accounting for the broader concepts involved in dynamic resource deployment.The role is responsible for all aspects of operational service delivery and performance within the Operations Centre, to ensure the QAS can effectively meet service delivery needs, standards and business objectives. We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes: Highly developed leadership skills with demonstrated capabilities and experience in managing the complex and diverse coordination of pre-hospital care delivery within a demanding operations centre environment. Detailed knowledge and understanding of contemporary issues affecting caller engagement and resource deployment in the delivery of ambulance services and the proven ability to understand and apply relevant business and resource management principles to support the provision of high-quality pre-hospital patient care to the Queensland community. Demonstrated highly developed communication, negotiation, consultation and collaboration skills with the proven ability to build and maintain productive relationships with a broad range of internal and external stakeholders. Highly developed conceptual, analytical and problem-solving skills including a demonstrated ability to interpret trend/output/outcome performance data to drive performance improvement. Demonstrated ability to contribute to strategic planning and the provision of policy advice, including Operations Centre operational policies, standards and service improvement initiatives. Proven ability to drive, influence and implement organisational change and service system reforms to ensure that QAS service delivery systems are increasingly responsive to the needs of patients and stakeholders. Demonstrated commitment to implement practices which promote a fair and ethical workplace, employment equity, cultural diversity and occupational health and safety. Applications to remain current for 12 months. Further information We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity. Please ensure you download all attachments and follow the instructions on how to apply. #J-18808-Ljbffr
Job Details
Salary: 100.00 - 125.00
Posted: 25-01-2025
Category: Management Leadership
Townsville,
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