Expression of Interest - Worker Liaison Officer

Job Description

Expression of Interest - Worker Liaison Officer Posted: 03/03/2025 Closing Date: 02/04/2025 Job Type: Casual Location: Gingin Job Category: Community Services and Development MADEC is an approved employer under the Pacific Australia Labour Mobility (PALM) Scheme, an initiative of the Australian Government. This program provides relief to people experiencing poverty and disadvantage from Pacific Island countries and Timor-Leste, by providing employment opportunities with Australian employers in selected industries/sectors. It also has the dual benefit of providing employers with a reliable return workforce sourced to assist in meeting unmet labour demands, when there is not enough local Australian labour to meet seasonal demand. Job Description About the Role We are currently seeking expressions of interest for people to work in our labour hire division providing support to our international workers engaged as part of the PALMS programme. Both roles are based in the Gingin region and are WFH. A tool of trade vehicle is provided along with great flexibility in hours and work. You will be the workers' key point of contact and will provide care and support to ensure they assimilate into their local environment, the workplace, and to build skills required for independent living in a new country. Each day will be different, but your core responsibilities will include: Addressing worker enquiries which will be varied, and assisting workers to build skills to resolve their concerns independently; Building trust and strong relationships with workers to ensure any matters of concern are understood and addressed; Assisting workers with access to services required (e.g., medical); Acting as a communication conduit between workers, our client (the host employer) and MADEC; Identifying any risks to worker wellbeing and escalating as required. This is a casual role for a fixed term period July – Nov 2025, to help with servicing the client. The hours offered will vary given the seasonal nature of the industry; however, you can expect to work an average of approximately 25 hours per week, and these hours will increase during the peak season. You will be required to be flexible with your working hours and available for out of hours work, including weekends. We, in turn, can offer flexibility with your working arrangements so that it works both ways! Desired Skills and Experience About You We don’t mind if you don’t have experience, so long as you have the right mindset, we can train the rest! To be considered for our team you must: Reside in the Gingin area and be familiar with the local area, as you will travel to see workers and host employers throughout the Sydney area and surrounds; Have excellent communication skills, and a passion for getting the best out of relationships, through a person-centred approach to your work; Have a genuine desire to help others, along with patience and cultural sensitivity to assist in ensuring you build effective connections with our workers; Hold a valid driver’s licence so that you can provide on-the-ground support to workers. Please note a police check and valid working rights are a pre-requisite, as unfortunately, sponsorship is not offered for this position. 24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical health. Does this rewarding role sound like something you could see yourself doing? If so, do not hesitate to APPLY NOW! Should you require further information please email the HR team at and to view the Position Description please visit our website at Joining MADEC means you will join a team of dedicated, passionate, genuine, and responsible professionals who are all driven by the same vision, and that is, to improve the lives of those in need. Be a part of MADEC Our approach to diversity is simple: it’s about embracing everyone. We are committed to creating a culture of belonging that embraces the contributions of all team members, and we welcome applications from people of all backgrounds, ages, nationalities, abilities and cultures to help deliver upon MADEC's purpose and drive our success. We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being. #J-18808-Ljbffr