Field Service Engineer, ES&O

Job Description

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and a more sustainable future that we can all be proud of. We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride? Your main responsibilities are: Perform field service activities in accordance with the long-term service agreement needs and the established work plan. Actively support the Project Team during the commissioning of battery energy storage systems and related equipment. Address technical and operational issues at customer installations promptly, report these issues, and propose product improvements to meet quality and cost targets. Maintain and enhance relationships with customers through effective communication and service. Prepare and present analytical service reports that include conclusions and recommendations for planned and unplanned maintenance resolving technical issues faced by customers. Serve as a local technical advisor in customer meetings as required. Generate service work reports and maintain accurate documentation related to site visits or customer interactions. Commit to being on service jobs for at least 50% of the year to ensure hands-on resolution of issues and customer engagement. To be successful in this role, we expect you to have the following: Desired Education: Bachelor’s degree in Electrical Engineering or equivalent work experience. Must have valid A Grade NSW electrical license. The position is based in Sydney, Australia. With valid driver’s license. Willingness to travel. Applicants must be authorised to work in Australia without sponsorship. Relocation is not applicable for internal employees. Desired Skills And Experience: 2-4 years’ experience with battery energy storage systems and/or renewable energy, power systems design, and communication networks. In-depth knowledge of: LV and MV Systems Battery module, preferred with CATL battery background Inverter technology, preferred with PE or SMA inverter background Online Platform Communication Systems Industrial networks and protocols (Modbus TCP, Profibus, CAN-bus, CIP, ethernet/IP, Control NET, etc.) PLC and Control systems PV Systems Protection relays Variable frequency drives Fire Alarm and Suppression System Advanced programming of firewalls and routers AS/NZS 3000:2018 Electrical installations Additional Skills: Detail oriented with a project management mindset Knowledgeable in MS Office applications, WS Word, WS Excel, MS Power Point Excellent verbal and written communication skills Physical & Mental/Reasoning Demands: Vision: Close; Distance; Depth Clear Speech Touching: Dexterity; Hand; Finger Ability to Mount and Dismount Forklift/Truck Pushing/Pulling/Stoop/Kneel/Crouch or Crawl Lifting: 45 Pounds; 5 Times per shift Carrying: 25 Pounds; 5 Times per shift Driving (local/over the road) Bend/Squat/Sit and Stand for a prolonged period of time Climbing / Balance Work Environment: Works Alone / Works with Others Verbal Contact w/Others; Face-to-Face Contact Extreme Heat / Extreme Cold Mechanical Equipment Electrical Equipment Pressurized Equipment Moving Objects High Places Dirt Dust Why you and us: We have an amazing team and a clear purpose to exist. We are passionate about the work we do and hope to find a colleague with a shared passion for smart technologies and a sustainable future. All our employees are encouraged to utilise the variety of training activities, learning solutions, and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth-oriented organisation. Contact & Next Steps: Does this sound like the job for you? If yes, we hope to hear from you by submitting your application through our career’s portal. Please apply by 20/02/2025 at 23:59 Australian Standard Time. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to the same time zone. At Wärtsilä we value, respect, and embrace all our differences, and are committed to diversity, inclusion, and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on #J-18808-Ljbffr