Field Services Engineer

Job Description

We are seeking a skilled and motivated Field Service Engineer to join our team. You will play a key role in ensuring our medical devices are at peak performance, providing technical support to our clients, and maintaining strong customer relationships. Key Responsibilities: Troubleshoot, test, and repair scientific equipment in line with industry best practices. Perform preventative maintenance on various Eyecare equipment. Respond to customer inquiries by phone and provide onsite technical support. Undertake installation and Acceptance Testing of Medical equipment and enter data into the company Management Systems. Complete service reports and required documentation and enter data into the company’s Management Systems. Work within defined SOPs (Standard Operating Procedures) for all service and maintenance activities. This position is partially field-based and may require occasional travel away from home. Undertake “On-Call” duties as directed from time to time – this may be outside usual business hours. Complete service reports or required documentation in a timely manner. Participate as an active team member to plan and install a range of equipment. About You: This role is ideal for someone who enjoys problem-solving and working hands-on with cutting-edge technology. Field Service Engineer with a couple of years’ experience in the Health Care / Life Science / Medical Devices and Scientific field. A methodical approach to fault diagnosis and problem-solving. Proven ability to service and repair medical equipment. Experience in the repair and servicing of electronic / electromedical or laboratory equipment. Proven commitment to teamwork. A commitment to continual quality improvement and customer focus. What’s in it for You? In return, you'll enjoy a competitive remuneration package, flexible work-life balance, ongoing professional development, and the opportunity to diversify your skills across the Paragon Care Group of companies. Join us where your contributions will make a lasting impact on healthcare. Apply now to be part of our team driving innovation in the industry. About Us: Paragon Care Service and Technology is the Service arm of the Paragon Care Group, one of Australia’s leading suppliers of Medical Imaging, Scientific equipment, and consumables to the scientific and healthcare industry. We are creating a healthcare platform with a broad range of products and services to the hospital, scientific, allied, and veterinary healthcare sectors. We're not engaging any recruitment agencies for this role, so if you're interested, please apply directly! Successful applicants will be required to complete a pre-employment medical that includes an illicit substance test and criminal history check prior to commencement of employment. Only open to Australian or New Zealand Permanent Residents or Citizens. Paragon Care fosters a workplace that seeks to include, welcome, and value the contributions of all people and encourages people with a disability, Aboriginal and Torres Strait Islander people, and people from culturally diverse backgrounds to apply. #J-18808-Ljbffr