SAP SRM Finance Support Officer
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Finance Officer (Ariba Support)
Salary:
80.00 - 100.00
Posted:
23-02-2025
Category:
Corporate Finance Strategic Planning
City of Brisbane,
Job Description
The Client Services Team within the Business to Business (B2B) Unit is a newly established Team responsible for supporting the roll out of the SAP Ariba accounts payable and procurement technology. SAP’s Ariba platform has introduced cloud-based technology to digitise and modernise the way the Department of Transport and Main Roads (TMR) has traditionally procured goods and services, improving the experience for our people, suppliers and customers. About The Role Work in collaboration with your colleagues in a newly established Client Services team in the B2B Solutions Unit, to develop and build relationships with internal and external customers. Proactively support the use and uptake of the SAP Ariba technology by assisting and coaching TMR customers and staff in the use of the technology, particularly in accounts payable and procurement activities. Work with the Principal Advisor (Business Analyst) to support TMR staff to use the SAP Ariba technology, processing their queries, responding to issues, escalating and resolving challenges arising through its use. Investigate and resolve issues for which there may not be clearly established procedures to resolve customer enquiries. Assist the Senior Advisor to develop and establish team policies, procedure and processes. Assist the Senior Advisor with monitoring of and ensure compliance of the SAP Ariba technology. Work in an inbound customer services environment, delivering service to customers in an efficient and timely manner through voice, messaging and email channels. Assist the Senior Advisor to establish positive team culture through your contributions and teamwork. Requirements of the Role Leadership in Complex Environments: Proven ability to lead and navigate change effectively in challenging and ambiguous situations, maintaining focus and optimism. Relationship Building: Strong capacity to develop and sustain collaborative relationships, fostering teamwork to achieve customer-focused outcomes. Accountability and Results: Demonstrates professionalism, transparency, and persistence to ensure high-quality execution and accountability for achieving outcomes. Governance and Risk Management: Upholds exemplary governance practices and maintains a commitment to sound risk management and compliance standards. Mandatory Requirements Criminal history screening will be conducted on the recommended candidate for the role. Applications to remain current for 12 months. Job Ad Reference: QLD/618504/25 Closing Date: Wednesday, 19 February 2025 Occupational Group Procurement Seniority Level Not Applicable Employment Type Full-time Job Function Finance and Sales Industries Government Administration #J-18808-Ljbffr
Job Details
Salary: 80.00 - 100.00
Posted: 23-02-2025
Category: Corporate Finance Strategic Planning
City of Brisbane,
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