Fire Service Administrator

Job Description

Add expected salary to your profile for insights At Airmaster, our goal is to lead the way in integrated building services, combining HVAC&R, building automation, electrical, and fire systems to create smart buildings that are not only compliant with regulations but also optimised for energy and resource efficiency. We strive to ensure that our buildings are comfortable, functional, and tailored to support our clients in achieving their sustainability and operational goals. Established in Melbourne in 1988, Airmaster has grown to a network of 17 branches across Australia and New Zealand. Our holistic approach to building services leverages advanced data-driven virtualisation to revolutionise how we work, delivering enhanced productivity and continuous service. This integrated model offers a more cost-effective solution than traditional methods, providing our clients with innovative, always-on support tailored to their needs. The Role We are currently seeking a Service Administrator with a great attitude and high attention to detail to join our Sydney Fire administration team in our New South Wales branch office in Auburn. Your key responsibilities will include: Assist with scheduling of technicians and communication with internal and external stakeholders through various channels, phone calls, customer portals, emails etc. Actioning of service requests, raising jobs and raising supplier and subcontractor purchase orders. Processing of jobs through various works stages through into the invoicing of works. Working collaboratively with technicians, management team and broader fire administration team. Other administrative duties as required. The successful candidate will possess the following: Professional and confident phone manner. Excellent written and verbal communication skills. Solid computer and typing skills (Word, Excel, Outlook). Experience working with UpTick or Microsoft Dynamics (GP) is advantageous. High level of organisation and the ability to multitask. High attention to detail and time management skills. Able to achieve and self-manage deadlines. An ability to work effectively as part of a team as well as independently. Flexibility, reliability and be well presented. Willing to undergo a national police background check and working with vulnerable people clearance. Strong commitment to safe work practices is essential. Benefits of Working with Airmaster The successful candidate will enjoy the benefits of working with a high performing and progressive company who enjoy an enviable reputation in the industry. We offer a fun and progressive working environment with employee benefits that include discounted health insurance, EAP and a social club. You will also receive a competitive remuneration package commensurate with your skills and experience. We pride ourselves on finding good people who deliver quality and share a common goal. If you wish to become a valued member of the Airmaster team, please click APPLY NOW to send in a resume and cover letter. No agencies please. #J-18808-Ljbffr