First Nations Financial Services Learning Coordinator

Job Description

At CommBank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that’ll support you professionally and personally, every step of the way. Beyond your team, you’ll also have the opportunity to network across our Indigenous Employee Network, linking you to Indigenous employees across CommBank.Through our Indigenous employment programs, we support adult Aboriginal and/or Torres Strait Islander job seekers with access to exciting new career development opportunities across the Bank. Your business and Team Financial Services (FS) partners with all areas of CommBank to provide specialist advice on financial management and strategy. This advice covers finance, audit, treasury, investor relations, property, procurement and security. The FS Governance, Framework and Strategy team in FS Operations manages the FS Learning and Development portfolio. Our goal is to build the 'Future of FS' by enhancing learning foundations to help our people reach their potential. Your Role The learning co-ordinator role supports the delivery of a positive learner experience by co-ordinating, monitoring, and evaluating our learning programs across diverse and technology-driven formats. This role reports directly to the Executive Manager FS Capability and Community. See yourself in our team Coordinate and manage the FS learning and development program, including relevant processes, procedures, and maintenance of the learning management system and learning artefacts. Liaise with internal and external stakeholders and vendors on training logistics and requirements for smooth program delivery. Ensure a positive learner experience by providing timely and effective communication regarding program details, inquiries, and actions before and after the program. Leverage data and analytics to track and report on the implementation and effectiveness of the FS Learning and Development initiatives. Build cross-business relationships and communicate with influence to support end-to-end processes, operations, and delivery of learning initiatives. Understand your role and responsibility in applying non-financial risk management practices through effective oversight, governance, and controls to identify and mitigate non-financial risk. We’re interested in hearing from people who have High level written and verbal communication skills. Strong interpersonal and relationship-building skills. Proven customer service skills. A well-developed Risk mindset. A passion for learning and development. Effective organisation and planning skills, including strong diary management. Knowledge of training methodologies, principles, and practices is desirable. A secondary qualification. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 20/02/2025 #J-18808-Ljbffr