Flights Consultant (On-site), Byron Bay HQ

Job Description

Flights Consultant (On-site), Byron Bay HQ Travel discounts, staff travel benefits, health & wellness benefits Competitive salary package, training & career progression Team social events Be part of a company that is one of a kind in its culture, spirit and passion. Join a proud & growing team that offers quality, hassle-free & affordable travel experiences. The Opportunity Are you a Travel Consultant or Flights Consultant with experience creating international travel itineraries looking for a new behind-the-scenes role working with a dedicated team in Byron Bay? We'd love to hear from you! Our team of Flights Consultants work closely together to ensure end-to-end flight operations are managed and both our first-time and returning customers are provided with a first-class experience. The successful incumbent will hold experience in the travel sector, creating and issuing itineraries internationally, with a strong understanding of global geography and flights - ensuring our customers and internal staff have the best travel experience possible! Organisational Structure You'll report to our Flight Operations Manager and work in a team that is dedicated to efficiently and effectively bringing the destination experience to life, seeing travel dreams come true. This permanent full-time position is 100% onsite working from our Byron Bay Head Quarters, working Monday to Friday, 8-4pm or 9-5pm - you choose! A Day in the Life Book and ticket international airline tickets on behalf of TripADeal for their all-inclusive package deals Facilitate customization and applicable service requests on behalf of TripADeal Understanding and support of the business systems and platforms used to manage the ticketing process Conduct searches to find the best available airfares for our valued customers, using the company GDS and other necessary systems. Perform the whole ticketing process requirements Communicate and liaise with relevant TripADeal stakeholders on bookings, deals, and issues that arise. Assist with resolving issues or escalated queries Follow through on initiatives that help to drive revenue for the business Support of post-booking management process Booking and issuing of interval staff travel requirements To be a Front Running Candidate Tertiary qualifications in customer service, event management, tourism, business, administration, or a related discipline, or equivalent demonstrated experience High level of experience using a GDS system (Sabre is highly regarded but not essential) Demonstrated experience using Google Sheets and/or Excel Sound working knowledge and expertise in international airlines, with the know-how to navigate complicated international airfares Strong attention to detail & focus on accuracy Strong time management and organizational skills Demonstrated ability to clearly communicate to a variety of stakeholders Ability to work towards multiple tight deadlines concurrently and to prioritize tasks with a sense of urgency Ability to forward think outcomes & be focused on the set outcome Work both autonomously & part of a team to achieve a common goal The successful candidate will be required to undergo a Qantas background check Why TripADeal? Competitive salary package Learn , develop and advance your career within TripADeal Fun, casual working environment , where shoes are optional Staff travel discounts & benefits Employee Assistance Program $1,040 per annum of subsidised gym memberships Regular social get-togethers Savings and discounts on groceries, electronics and homewares Volunteer leave as part of giving back to the local community Generous parental leave support program See your next destination as Flights Consultant for TripADeal? Your future pathway is just one click away. Apply now! Working with TripADeal Our Core Belief Travel is an experience that should be enjoyed by everyone and we're proud to make it an affordable option for all. #J-18808-Ljbffr