Floor Manager (Duty Manager) - Clubhouse Hervey Bay - Pialba QLD 4655 Full Time (38 hrs/wk)

Salary: 80.00 -  100.00
Posted: 11-02-2025
Category: Manufacturing Production
Fraser Coast Regional, 

Job Description

Floor Manager (Duty Manager)The Clubhouse Hervey Bay - Cnr Old Maryborough Road and Tooth Street PialbaAbout Us Join one of the biggest employer Groups on the Fraser Coast Friendly and professional environment Be part of the management team in the best little Club in town Free on-site parking Staff Benefits Organisation The Clubhouse Hervey Bay is located on the beautiful Fraser Coast, overlooking the Hervey Bay Golf Course.The Club's facilities include 71 gaming machines, 2 bars, TAB and Keno, a beautiful 180 seat function room, Restaurant, Cafe, and deck area. Are you ready for a challenge? Do you have the experience and skills to apply for a position of a Floor Manager (Duty Manager)? The Role This role will manage the day-to-day operational aspects of the Club, reporting to the Venue Manager. Responsibilities include: Ensuring employees are offering exceptional customer service to our members and guests Supervision of staff Covering shifts when required Managing staff performance Ensuring staff are adhering to Club's standards and values Ensuring customers are happy with our service and products Dealing with customer complaints and issues in a timely manner Ensuring compliance with RSA & RSG as required by legislation Cash Handling and end of day balancing Carrying out opening and lock up procedures Training of new staff Job Requirements To be considered for this role, you MUST have relevant experience, skills, and knowledge of the hospitality industry and required certificates: Current RSA, RSG, RMLV certificates and licenses Current First Aid Certificate Must be eligible to gain a National Police Certificate for employment Minimum 2 years supervisory experience in Club of similar size 5 years minimum hands-on beverage, food service, and gaming experience Be a strong team member, willing to adapt to change and follow direction, and able to make decisions Excellent communication skills Able to write basic reports on critical events Able to lead and manage a team and has a talent to build and develop relationships and motivate staff Basic computer skills necessary - Microsoft Office - Word, Excel, and Outlook Have strong communication skills and be results-driven. Hours of Work This position is a full-time position, 38 hours per week on a rotating roster. Must be available days, nights, weekends, and public holidays. If you are interested in becoming part of the Hervey Bay RSL group and work at the BEST little Club in town, and you fit the above criteria, please apply for this position. Please note only shortlisted candidates will be contacted. #J-18808-Ljbffr

Job Details

Salary: 80.00 -  100.00
Posted: 11-02-2025
Category: Manufacturing Production
Fraser Coast Regional, 

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