Food & Beverage Outlet Manager

Job Description

Company Description Why work for Fairmont? At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. Job Description Food & Beverage Outlet Manager As the Food and Beverage Outlet Manager, you are responsible for managing the daily F&B operations, including the selection, development and performance management of employees. In addition, you oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience. What you will be doing: Operational Leadership: Lead and oversee daily operations of the food and beverage department, specific outlets, or event venues. Ensure that all areas operate smoothly, in alignment with hotel standards, and exceed guest expectations. Guest Service Excellence: Quickly and professionally handle guest concerns, ensuring satisfaction and a memorable experience. Team Management: Recruit, train, and develop staff to foster a high-performing and guest-focused team. Revenue Maximization & Cost Management: Implement strategies, promotional offers, and practices to increase revenue while balancing costs. Event Coordination & Execution: Collaborate with clients to understand event requirements and ensure flawless execution. Compliance & Safety: Ensure adherence to all health, safety, and hotel policies. Inventory & Supply Chain Management: Monitor stock levels, place orders as necessary, and work closely with suppliers. Interdepartmental Collaboration: Foster strong relationships with other hotel departments to enhance guest services and operational efficiency. Qualifications Your experience and skills include: University degree in Hotel/Restaurant management or related discipline a strong asset Minimum of 2 years’ experience as Manager in a high volume Food & Beverage operation, preferably within luxury hotels Strong ability to manage teams effectively, with a focus on coaching and mentoring employees Exceptional organizational skills with the ability to manage multiple priorities and timelines Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company Policies and procedures, personnel management, recordkeeping, and preparation of reports Must possess a valid driver’s license Knowledge of CBA compliance and experience managing unionized teams, preferred Additional Information What is in it for you: Salary Range: $78,000 - $85,000 USD Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. We provide learning programs through our Academies to promote growth and development. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities. Competitive Health Benefit Package within 30 days of employment. 401(k)/Roth IRA Eligibility after 60 days of employment. Cell Phone Usage Reimbursement. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Visa Requirements: Must provide proof of current eligibility to be employed in the United States of America. #J-18808-Ljbffr