Food Safety Quality Technician - Training

Job Description

The Business Patties Foods is a true Australian success story. With humble beginnings in 1966 as a family-owned cake shop in Lakes Entrance, Victoria, we have grown into one of Australia's most loved manufacturers, suppliers, and marketers of leading branded frozen savoury, frozen meals, and dessert products. In recent years, Patties Foods has also started exporting to Japan and the USA, introducing the great Australian taste to the global market. Our company values of Courage, Trust, Integrity, and Ownership reflect our origin as a proudly local company and have helped form a strong foundation for international growth. Patties Foods' brands have become household names across the nation, but to make our great brands happen, we need great people - and that's where you come in. The Role Reporting directly to the QA Co-ordinator, as Food Safety Quality Technician - Training, you will be responsible for developing, delivering, and maintaining training programs focused on SOPs, GMPs, hygiene practices, and compliance requirements. You’ll work closely with cross-functional teams to ensure that employees are equipped with the knowledge and skills to meet regulatory standards, customer expectations, and company policies. Your main duties and responsibilities will include but not be limited to: Develop, plan, and deliver training programs on SOPs, GMPs, hygiene practices, and work instructions for production employees Ensure training materials are up to date, accurate, and aligned with regulatory requirements and company standards Tailor training approaches to support employees with English as a second language, using clear language, visual aids, and hands-on demonstrations Investigate production deviations, conduct root cause analysis (RCA), and implement corrective actions Maintain detailed training records, track compliance, and generate reports on training effectiveness Assist in regulatory, customer, and third-party audits, including corrective and preventative actions Support HACCP, product traceability, recall activities, and GMP compliance across site teams. The Person Skills To be successful in this role, you will be highly motivated with excellent communication and interpersonal skills. You will also demonstrate the following: Background in food manufacturing, quality assurance, or food safety training, with knowledge of HACCP and GMP Ability to develop and deliver engaging training sessions, adapting to diverse learning styles Skilled in maintaining training records, tracking compliance, and ensuring alignment with regulatory standards Enthusiastic about fostering a culture of food safety and quality excellence in a fast-paced environment Approachable and strong listening skills Experience in a food manufacturing hygiene process is highly desirable. What we offer you At Patties Food Group we are passionate about our people, brands and culture! We are an Equal Opportunity employer, committed to providing an inclusive environment where all employees are treated fairly and with respect. As a member of the Patties Food Group team, you will have access to: Generous employee benefits that complement a positive work/life balance, including salary packaging as well as hybrid and flexible working arrangements Take home products for you and your family to enjoy Employee Assistant Program (EAP) services, supportive parental leave options and multiple social and engagement activities. Patties people; hungry, humble, and focused. Join us now! At Patties Food Group, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives, and expression is key to building the best product, team, and company. We provide equal opportunities to all employees and applicants without regard to race, colour, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. We do not accept unsolicited resumes from employment agencies. No fee of any type will be paid in the event we hire a candidate whose resume is submitted by an employment agency to any of our employees without a valid written recruitment agreement. Such resumes shall be deemed the sole property of Patties Food Group. #J-18808-Ljbffr