Food and Beverage Supervisors - The Star Gold Coast

Job Description

Food and Beverage Supervisors - The Star Gold Coast Apply now Job no: 532099Work type: Permanent Full TimeLocation: Gold CoastCategories: Management As a Food and Beverage Supervisor, your enthusiasm for creating unforgettable guest experiences will position you as a vital member of our leadership team, overseeing and assisting team members throughout their shifts. Your commitment to delivering top-notch customer service will be evident as you mentor and develop the team, while also providing insightful recommendations to enhance customer loyalty and satisfaction. A few of your responsibilities: Supervise the team on shift and assist with training, development and performance management Set daily performance objectives for the team and supervise the service flow and performance standards Ensure accurate cash handling procedures are followed Assist the Venue Manager to support achievement of financial and operational targets Ensure an open line of communication at all times through daily shift briefings, and ensure a smooth transition and handover between shifts Monitor the quality of food & beverages to service to ensure high standards are maintained Ensure a high level of cleanliness and hygiene in the workplace and coordinate the maintenance and upkeep of all equipment and materials What are we looking for: Supervisory experience within in a similar busy hospitality environment including a thorough knowledge of food and beverages Exceptional guest service skills with a proactive attitude and natural ability to communicate effectively with a diverse range of guests Highly organised and eager, with a high attention to detail Flexible availability to meet the venue operating hours Current QLD RSA Statement of Attainment About you: As an expert within food & beverage, you understand the essence of leading a team to deliver a world-class service. With exceptional communication skills and the ability to create a fresh, positive and exciting environment where safety and service are paramount, you’re poised to excel in this role. What we can offer you: Complimentary meal on site every day including hot meals, sandwich bar and more Uniform laundered and ready for you daily on property Up to 30% discounts across award winning restaurants and accommodation Discounted parking available An organisation that values diversity, teamwork and being your best self Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services Endless career growth and opportunities to learn and develop your career Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. Our culture At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care . The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace. It’s your time to SHINE! Click on the link below to make your next career move with The Star. Advertised: 08 Jan 2025 E. Australia Standard TimeApplications close: 29 Jan 2025 E. Australia Standard Time #J-18808-Ljbffr