Front Office Clerk

Job Description

Job no: 578690Work type: CasualLocation: Linacre Private HospitalCategories: Administration/Support Services Casual Role The Opportunity As a Front Office Clerk, you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital, in our front office receptions. Responsibilities of this job may include: Admission scheduling processes to ensure appropriate bed management and utilisation Managing incoming and outgoing calls to the front desk. Provide timely and accurate information to queries by patients, visitors and other staff and departments. Compilation and management of patient admission papers and clinical notes. Admissions and discharges of patients Skills and Experience Essential to this role is previous administrative experience, ideally within the health care industry. Strong customer service and relationship development skills will be key as you will be regularly interacting with patients, staff and hospital stakeholders in the course of your duties. You will also demonstrate: Willingness to learn new things and contribute effectively to a team environment Strong computer and typing skills (experience in Meditech, Medtech32 and Microsoft Office highly desirable) Any certificates in Medical Administration or Medical Terminology will be highly regarded. Experience in processing Health Fund Documentation will also be highly regarded. What’s in it for you? Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7. Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more. Please note: casual employees may not be eligible for all benefits. The Hospital The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964. Requirements Must provide a National Police Check conducted within the previous 12 months According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases. To Apply All applications must be lodged online. Applications made by recruitment agencies will not be considered. For enquiries, please contact Dara Bushby via, Applications Close: 21st February 2025 Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at Advertised: 11 Feb 2025 AUS Eastern Daylight TimeApplications close: 28 Feb 2025 AUS Eastern Daylight Time #J-18808-Ljbffr