Front Office Duty Manager: Discovery Resorts - Kings Canyon

Job Description

About Us G’day Group G’day Group is the undisputed leader in regional travel, with over 85 properties and a network of over 300 parks across Australia’s most sensational destinations. We have a range of the best accommodation to bring people, places, and communities closer together. Discovery Kings Canyon Say g’day to more of Australia and join us at Discovery Kings Canyon to experience the wonder of the Red Centre. Set halfway between Uluru and Alice Springs and on the doorstep of the unforgettable outback landscapes of Watarrka National Park— we are proud co-custodians of this sacred site of the Luritja and Arrente peoples. Immerse yourself in the rich cultural history of the Traditional Owners, connected to this land for over 30,000 years. Join our team and experience the wonder of the outback surrounds while connecting people to nature, networks and communities. The Role The Front Office Duty Manager will lead and inspire a dynamic team, overseeing front desk operations to deliver exceptional guest experiences and ensure seamless service at every touchpoint. Your Duties Include But Are Not Limited To Oversee daily front desk operations, including check-ins, check-outs, guest services, and reservations. Train, mentor, and inspire the team to deliver outstanding customer service. Streamline operations by implementing effective policies and procedures. Optimize room rates and availability to maximize revenue and occupancy. Collaborate with other departments such as housekeeping and maintenance for seamless guest experiences. Handle financial transactions, billing, and cash management with precision. Skills & Experience 2-3 years experience as a Hotel Supervisor or Duty Manager/Night Auditor An understanding or background in Accounts combined with other experience within the hospitality industry is highly advantageous Strong computer skills with experience with RMS or similar reservations systems Excellent communication and interpersonal skills, with a customer-centric approach Attention to detail A commitment to outstanding customer service Exceptional personal presentation standards Benefits Competitive pay and benefits Accommodation and meals provided at discounted rates The unique opportunity to live and work amidst the awe-inspiring landscapes of Kings Canyon Resort in the heart of the outback Discounts across the country on tours and accommodation Opportunities for career development and learning This is a remote role, where you will be living and working at Kings Canyon Resort. As such, please consider the reality of living in a remote location for an extended period of time. G'day Group offers competitive remuneration and remote living benefits. We also offer career development and learning opportunities including structured training programs and on the job experience and mentoring. Discover more to life - APPLY NOW! This role includes extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery. Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges. The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment. #J-18808-Ljbffr