Fund Operations Manager

Job Description

We shape leading experiences across office, retail, logistics and student accommodation. We’re one of Australia’s largest property groups, managing $35 billion worth of assets across the country. Our sustainable returns from investments come from focusing on what matters most to customers — a great experience and doing good. Every day, our people are driving positive impact for people, place and planet. They’re inquisitive, pioneering industry firsts and pushing new ideas to deliver exceptional outcomes. This passion and expertise creates an employee experience that puts wellbeing, flexibility and opportunity first. The role An exciting new opportunity has arisen for an experienced Fund Operations Manager to oversee and manage end-to-end wholesale investor management, fund operations and efficient management of the wholesale funds’ registers. This is a crucial, hands-on role where you will need to ensure all functions are executed efficiently, accurately, and in compliance with regulatory requirements whilst working with key internal and external stakeholders. What you will be doing Acting as the primary point of contact for investors on operational matters Managing end-to-end investor relations operations matters, including investor inquiries, databases and responsibility of all related registry dealings Managing the external unit registry service provider, including establishing the business rules, internal and external stakeholder management and performance Identifying and implementing process enhancements to improve operational efficiency and investor satisfaction, including automating operations Managing all registry related reporting for the funds and ensuring the fund operations adhere to all relevant regulatory frameworks Working closely with the Fund Managers, Finance, Legal, and Compliance teams to ensure seamless coordination of operations and adherence to best practices What makes you stand out To be successful in this role, you will have proven experience in fund operations, investor relations, and/or portfolio management with wholesale investors within the financial services or investment management sector. You will have demonstrated the ability to manage multiple funds and investment vehicles simultaneously and have a thorough understanding of regulatory requirements, fund structures, and reporting standards in Australia. As an excellent communicator who is able to build and maintain strong stakeholder relationships, you will be detail-orientated, an analytical thinker, have a passion for operational excellence and a willingness to ‘roll up your sleeves’ to get work done whilst thriving in a fast-paced and evolving environment. What makes us stand out Enjoy flexible working arrangements and generous leave options. Experience market-leading parental leave benefits including 22 weeks paid leave for either carer and childcare allowance once you return to work. Embrace diverse and challenging career opportunities, supported by our dedicated Learning & Development Team committed to your growth. Engage in comprehensive Wellbeing programs and benefit from market-leading policies and support tailored to diverse needs. Be recognised by peers through nomination awards and take part in our generous Employee Referral Program. We know the power of a great experience Ranked 5th in the 2024 Gender Equality Global Report released by Equileap. Achieved number 2 real estate company in S&P Global Sustainability Assessment. Earned a silver ranking in Australian Workplace Equality Index (AWEI) for LGBTQIA+ inclusion. Awarded our fifth consecutive Employer of Choice for Gender Equality citation from the Workplace Gender Equality Agency (WGEA) in 2023-2025. Committed to our second Stretch Reconciliation Action Plan (RAP). GPT offers an inclusive workplace culture and embraces people with diverse perspectives, skills and backgrounds. We welcome applications from First Nations candidates, members of the LGBTQIA+ community, people living with disability and people of diverse ages, cultures and backgrounds. If this role sounds like you, we want to hear from you. Go for it! Click on “Apply” to submit your application and Darryl Mills from the Talent Acquisition Team will be in touch. #J-18808-Ljbffr