GTM Operations Manager

Job Description

This range is provided by Tracksuit. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$150,000.00/yr - A$175,000.00/yr We are committed to promoting a diverse and inclusive workplace - a place where we can each be ourselves and do the best work of our lives. At Tracksuit we consider a unique perspective, diverse experience and a growth mindset to be of greater value than ticking every box on a job description. If you think you have what it takes but don’t have the exact experience we’ve set out, please still get in touch and apply. We’d love to chat! At Tracksuit we provide beautiful, radically affordable, always-on brand tracking which is easy to use compared to traditional methods. We recognise that sounds like a ton of buzzwords for marketers, so what it really means is that we did over 50,000 surveys last month to find out what real humans think and feel about the world’s best brands and their competitors. Check us out here. Are you Tracksuit’s new GTM Operations Manager? We’re looking for a Senior GTM Operations Manager to drive scalable growth by reimagining Tracksuit’s go-to-market operations with a strong focus on technology, automation, and process optimisation. As one of the first hires into our newly created GTM Ops team, this role is perfect for a pragmatic self-starter passionate about uncovering inefficiencies, identifying commercial opportunities and crafting cross-functional solutions that deliver measurable impact. You’ll be empowered to own high priority projects, make decisions and make your personal mark on Tracksuit's growth trajectory over the coming years. We think this role is exciting because you’ll: Have an outsized impact: Directly influence the scalability of Tracksuit’s GTM operations and act as a key contributor to our growth trajectory. Be a pioneer: Define and build the GTM Ops function in alignment with Tracksuit’s evolving needs, helping set best practices for efficiency and effectiveness. Shape the future: Lead initiatives that leverage new technology and data to improve operational scalability and customer outcomes. Grow with us: Evolve into more strategic leadership roles within the GTM Ops team as Tracksuit scales. As our GTM Operations Manager, you will lead efforts to: Build scalable go-to-market processes: Develop and optimise workflows, tools, and systems across marketing, sales, customer success, and partnerships to ensure operational efficiency and alignment. Leverage AI and automation to unlock growth: Implement innovative technology solutions that streamline operations, displace manual work, and enhance our team’s ability to deliver value. Enable cross-functional teams: Create playbooks and enablement resources that equip go-to-market teams with the tools and knowledge to succeed. Drive data and insights initiatives: Build robust reporting frameworks to enhance visibility and forecasting across go-to-market functions. Create personalised buyer and customer experiences: Leverage product and third-party data to create personalised buyer and customer experiences, enabling data-driven motions that drive engagement and deliver measurable commercial impact. That’s the role, so who are you? We’re looking for a Senior GTM Operations Manager with: GTM Expertise: Experience working across marketing, sales, customer success, and partnerships to align processes with commercial goals. Ops for hyper growth: Proven track record of building and running the operational foundations of a rapidly growing business. Technical Aptitude: Hands-on experience with CRM and GTM tools, and a view on how AI and automation can reinvent processes and unlock growth. Data and Reporting: Strong skills in managing and leveraging data to uncover insights, improve decision-making, and enhance operational efficiency. Commercial Instincts: A natural ability to prioritise initiatives based on their potential commercial impact. Collaboration and Communication: A clear communicator with a talent for aligning cross-functional teams and stakeholders around shared objectives. We’re one of Australasia's fastest growing startups, and at just over 3 years old, we're incredibly grateful and excited to be working with over 500 epic brands across the US, UK, AU & NZ, like MGM, Dermalogica, MyFitnessPal, Athletic Brewing, The RealReal and many more! We’re a tight-knit, supportive, and ambitious team, driven to empower companies to use brand to drive success. Our culture thrives on complete transparency, trust, learning, and constant development and improvement. Underpinning the experience are our great benefits, including: Compensation: Competitive market rate remuneration, which is reviewed twice annually. Our radically transparent compensation policy ensures that salaries are fair across the entire team. Bonus Scheme: An annual company-wide performance bonus to celebrate hitting our targets together. Employee Share Option Program (ESOP): So that everyone on the team has a share in Tracksuit’s success. Progressive health and wellness benefits: Including an annual wellness bonus, health insurance and 401k, access to a premium EAP platform and 6 weeks of paid annual leave. Generous parental benefits: 12 weeks’ paid parental leave for either caregiver, additional sick leave for IVF, gradual return to work. A $1000 personal L&D budget for each Trackstar, plus additional growth opportunities including mentorships, speaking engagements, and travel. Flexible working: We have beautiful offices in Auckland, Sydney, London, and New York. We are an office first work environment, however we understand that life can get messy. We provide flexibility in our approach to working options and will work with you to find the right balance and approach to WFH/in-office work. But don’t take our word for it! You’ll be joining the: Mumbrella Marketing Company of the Year 2022 HRD Employer of Choice