General Manager (Expressions of Interest)

Job Description

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this opportunity involves: We are taking expressions of interest only for the role of General Manager for a Premium Grade Commercial Asset located in Melbourne’s CBD. The role involves managing one of Melbourne’s premium assets, enhancing tenant experiences, and ensuring customer satisfaction. The General Manager must have a strong grasp of the commercial real estate industry and excellent leadership skills to manage a large on-site team. This is a landmark asset for which we are seeking the best in the industry to lead into its next phase with remuneration and benefits commensurate with the role. An overview of the role: Primary Contact: Serve as the main liaison for the Client. Address concerns, manage expectations, and deliver exceptional service to ensure client satisfaction and retention. Asset Management: Understand and comply with property management agreements. Oversee operations, including financial performance, leasing, and tenant relations. Collaborate to develop strategic property plans. Customer Retention: Create and implement strategies to enhance tenant satisfaction and loyalty. Engage proactively with tenants to understand their needs and strengthen relationships. Work with marketing teams to develop targeted initiatives. Financial Performance: Maximise financial performance by managing budgets, expenses, and revenue. Analyse data and trends to make informed decisions. Identify cost-saving opportunities and strategies to enhance revenue streams. Team Leadership: Inspire and lead a diverse team, fostering a culture of excellence and innovation. Conduct performance assessments and develop succession plans. Ensure all team members receive necessary training. Compliance and Risk Management: Ensure compliance with laws, regulations, and industry standards. Implement risk management practices and focus on safety, security, and emergency preparedness. Sound like you? This is what we’re looking for: Educational Background: Bachelor’s degree in Business Administration, Real Estate, or a related field. Licenses and Experience: Real Estate Licence in the relevant State/Territory is required. Proven experience as a General Manager in premium assets. Leadership and Communication: Strong leadership skills, exceptional interpersonal and communication abilities. Financial Acumen: Demonstrated ability to drive customer satisfaction, retention, and financial performance. What you can expect from us: You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. Interested candidates, please apply following the link below quoting job reference number AFREQ411713 Location: On-site – Melbourne, VIC If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! #J-18808-Ljbffr