General Manager, Food Service Mary Breckenridge

Job Description

Overview This position is employed by SODEXO. Provides local leadership and strategic direction to build client relationships and new business opportunities to enhance profitability for the Company. Directs business practices in order to uphold Company mission and values. Develops new and emerging business solutions for sustained growth and effective day-to-day operations. Responsibilities Responsibilities: Provides team leadership by ensuring cohesiveness at the unit and with the client. Oversees expenditures to control unit financials. Directs daily property maintenance, housekeeping and custodial service operations in order to provide quality services. Maintains and implements sanitary and safety conditions and training to adhere to auditing procedures and statutory regulations. Develops a business plan for the client that establishes a rapport, promotes partnership and fulfills the clients’ needs and expectations. Accountable for the execution of product and service quality by maintaining the highest level of delivery. Promotes and supports workplace diversity initiatives. Duties: Executes strategic plan by implementing short and long-term goals that align with the scope of service, mission and values. Manages by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate. Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring operating standards. Establishes a safe work environment for employees by performing safety audits and inspections, conducting safety-related training, and maintaining on-going communications with employees. Creates and manages the budget by increasing revenue and controlling unit expenditures to ensure accuracy of operating and administrative budget. Reviews financial statements to ensure performance is in accordance with business strategic initiatives. Monitors and enforces Sodexo Quality Assurance/Quality Improvement standards. Oversees major repairs and renovations projects by identifying and managing vendors/contractors, including bid process, contract compliance, and vendor/contractor performance. Qualifications Typical Knowledge and Skills: Communication and Influence: Requires verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. Technical Knowledge: Complete understanding and wide application of basic principles, theories, and concepts in area of specialty. Analytical Thinking: The ability to systematically gather information from a variety of sources, analyze information, identify implications of data, draw appropriate conclusions, and evaluate the consequences of choosing each alternative. Interpersonal Relations: The ability to develop and maintain professional, trusting, positive working relationships with clients, supervisors, staff, managers, customers, and vendors. Diversity Awareness: The ability and willingness to be aware of, understand, respect, and value the diverse backgrounds and styles of others. Customer Focus: The ability and willingness to provide excellent service to external/internal customers and clients. Drive and Dependability: The ability and willingness to demonstrate eagerness, enthusiasm, optimism, and passion when working. Stress Tolerance and Flexibility: The ability to work productively and effectively in a fast-paced, stressful, demanding, and/or ambiguous work environment. Delegating and Directing: The ability and willingness to delegate authority and monitor performance against a predetermined deadline. Planning: The ability to set priorities, plan, and coordinate work activities. Team Building: The ability to motivate and guide others to work hard by building a sense of teamwork and commitment. Communication: The ability to speak clearly and politely to management, associates, and customers when conveying information. Supervision: Supervision Received: Work is performed without significant direction. Employee has flexibility to determine objectives of assignments. Supervision Provided: Has direct responsibility of client contract and manages activities of unit(s) through lower level subordinate managers or exempt employees. Impact of Decision: Direct responsibility for an account/unit with $2.5 to 5 million in annual managed volume. Minimum Requirements Legal Age: 18 years oldEducation or Equivalent Experience: Associates Degree or 2 years Management or Functional ExperienceSupervisor/Managerial Experience: 4 yearsFunction Specific Experience: 4 yearsCertification Requirements: none #J-18808-Ljbffr