General Manager - Home Care

Job Description

General Manager - Home CareCompetitive Salary + Salary Packaging + Super + VehiclePermanent, Full Time Join RAAFA – Make a Difference to the Lives of Others At RAAFA, we take great pride in our rich heritage, the services we deliver, and the dedicated individuals who bring our vision to life. Our core values define our identity and guide our operations—this is what we call the "RAAFA way." Our culture is grounded in a steadfast commitment to care and a genuine desire to make a positive impact on the lives of those we provide services to. We are now seeking a passionate and capable senior leader to join our team and contribute to our purpose. About the Opportunity: RAAFA is seeking an accomplished General Manager – Home Care to lead and drive the strategic development of RAAFA Home Care . This leadership role will be pivotal in expanding the reach of our services, exploring new markets, and ensuring that the needs of our clients are met with the highest standard of care. The General Manager will be responsible for developing and implementing strategic plans to drive business growth, building strong relationships with key partners, and ensuring operational efficiencies to support sustainable success. This position also oversees governance, financial management, and risk management to ensure long-term sustainability and service excellence. Key Responsibilities: Strategic Leadership & Growth: Develop and implement strategic plans to expand home care services, identify new markets, and drive business growth, ensuring alignment with RAAFA’s purpose, including bespoke services for veterans. Team Leadership & Development: Lead and mentor a cohesive home care team, fostering innovation in service delivery, and coaching emerging leaders to ensure high performance and customer satisfaction. Stakeholder & Relationship Management: Cultivate and strengthen relationships with RAAFA stakeholders, government bodies, funding providers, industry partners, and clients to enhance service delivery and maintain a strong community presence. Operational Efficiency & Performance: Monitor and improve the performance of home care services, ensuring growth is aligned with key performance targets, while identifying opportunities for continuous improvement and development. Governance & Risk Management: Ensure adherence to government regulations, quality standards, and industry best practices. Stay updated on legislative changes and proactively manage risks and opportunities to maintain operational excellence. Why Join Us: Competitive Salary: Attractive pay rates with salary packaging benefits (up to $15,899)! Free Onsite Parking: Enjoy free parking at all our locations. Career Growth: Continuous professional development and opportunities for career progression. Home Care Growth: Be part of a growing and developing service with exciting opportunities as we expand and improve. Employee Assistance Program: Access confidential support for personal or work-related matters. Referral Program: Earn bonuses for referring friends to join our team. Exclusive Discounts: Health insurance, gym memberships, and more. Free Perth Zoo Access: Enjoy complimentary access to the Perth Zoo. Supportive Culture: Work in a positive, collaborative environment that values teamwork and mutual respect. Essential Qualifications and Experience: Tertiary qualification in human services or a related field. Significant senior leadership experience within the People/Service sector, with a proven track record of driving growth and operational excellence. Extensive experience in home and community care, with a strong background in business development and service expansion. In-depth knowledge of current Government requirements relating to Home Care Services, including compliance and funding models. Understanding of and experience in working with Quality systems in an Aged/Community Care or health environment, ensuring services meet high standards of care. Demonstrated leadership and management experience in leading, developing, and motivating teams, with a focus on performance management and achieving business objectives. Strong financial acumen, with experience in managing budgets, revenue streams, and strategic planning. Ability to work autonomously and thrive in a dynamic environment. Effective problem-solving and decision-making capabilities. Proficient in Microsoft Office and ability to quickly learn new software. Current National Police Clearance and valid WA driver’s licence. How to Apply: If you are ready to make a meaningful impact and lead a passionate team, we would love to hear from you. Please click "Apply to this Job" and submit your resume.For more information about the role, feel free to contact Recruitment at 9288 8426 or email First-round interviews will be scheduled for 11th February 2025.RAAFA WA reserves the right to withdraw, shortlist, and interview applicants prior to this date. #J-18808-Ljbffr