General Manager People & Culture ANZ

Job Description

WHO WE ARE Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion. In 2017, JD Sports first launched within the Australian market and has since expanded to 60+ stores across all Australian states and New Zealand with plans for continued future growth.Our mission is to offer unparalleled service and style to all our consumers. Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we create our own path and are elite within our field. And now, we’re seeking talented and passionate individuals to join our team. THE ROLE The GM of People & Culture leads the People team in designing, delivering, and executing strategies that drive business growth. By balancing both strategic vision and operational execution, this role plays a key part in shaping the employee experience. As a core member of the Senior Leadership Team, the GM of People & Culture continuously evolves the People function, ensuring a positive impact across all employee touchpoints whilst aligning with and supporting the overall business strategy. Reporting into the Chief Financial & Operating Officer APAC, this role is responsible for, but not limited to: General Lead and manage the People team across Talent, Operations, Employee Relations, Learning & Development and Work Health & Safety Develop and implement People strategies and processes aligned to business requirements Work in partnership with the Head of L&D to implement the L&D strategy and arrange any training requests for Support Centre Oversee the Annual Performance Appraisal Process Lead the Culture Committee ensuring there are ample initiatives organised throughout the year for special events/occasions and there are regular catch ups Play a key role in driving engagement and performance Manage the People budget Act as an escalation point to effectively manage any Fair Work cases with minimal financial or reputational loss to the business Health, Safety and Wellbeing Oversee all health, safety and wellbeing policies, procedures and initiatives Ensure site audits are completed and corrective actions are undertaken Oversee any incidents and ensure investigations are carried out if required Oversee the management of workers compensation claims ensuring compliance Oversee the return to work process for injured team members Contribute to and oversee proactive wellbeing initiatives to address mental health and resilience Ensure WHS training compliance at all locations Employee Relations Lead, coach and develop the People Relations Manager Manage more complex queries, grievances or investigations to finalisation Develop and deliver training around ER issues as identified by trends Manage the annual employee engagement survey implementation Performance Management Coach and oversee People Relations Manager providing tier 1 advice to managers and team members on performance issues Manage more complex queries, terminations or investigations to finalisation Develop and deliver training around performance management issues as identified Manage bi-annual performance management process Re-design and roll out of best practice underperformance framework Remuneration & Benefits Member of the remuneration committee Gather relevant data for salary benchmarking and employee salary review Ensure all changes to Award rates are communicated to the relevant stakeholders Annual fairness testing to ensure we are paying our team members correctly Consistently look for new benefits to add to our employee benefits packages Manage relationship with REST and offer employees training and support Talent Lead, coach and develop the Head of Talent Oversee all recruitment processes and associated activities Oversee onboarding of all new team members and monitor SLAs Oversee cross boarding of current team members and monitor SLAs Implement new succession planning framework with relevant stakeholders and PTM and ensure a talent pipeline and career path is published and maintained/monitored Ensure all communications and recruitment activity promotes our employer brand Technology Lead on any people related technology projects keeping to budget Consistently encourage team to adopt new technologies to enable process improvements and better efficiencies Reporting WGEA Monthly & weekly reporting to JD Group UK HQ Metrics on turnover, head count and absenteeism, time to fill roles, grievances, termination, workers compensation claims and other People initiatives Office Oversee the smooth operation of head office ensuring team members have access to facilities and supplies required Ensure both the employee and customer experience is first class for anyone attending the office WHO YOU ARE Degree qualified in Human Resources or related discipline Minimum 10 years’ experience in HR preferably in a generalist role Experience working within a Retail environment or brand highly regarded Previous experience managing a team and coaching and developing team members Proven experience in complex performance management and employee relations cases Experience designing and delivering training to suit business challenges Excellent communication both verbal and written Intermediate Microsoft Office skills WHAT’S IN IT FOR YOU? Monthly culture committee events Central CBD location Pre-pay day lunches Birthday leave Competitive Salary One month paid parental leave Referral bonus scheme Training and development to evolve and shape your career Opportunity to progress across all areas of the business including Retail, Support Office and our Distribution Centre Treat yourself with our attractive staff discount! This can also be used for friends and family Access to our Employee Assistance Program & Mental Health champions We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career. JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated. What are you waiting for? Apply today and kick start your JD Sports Journey. Please note, by applying for this role, you consent to us completing a Work Rights check to verify your working rights where required. #J-18808-Ljbffr