General Manager - Workforce Australia Programs

Job Description

General Manager - Workforce Australia Programs Location: Australia Wide Brand: Training & Employment Date Posted: 27 Feb 2025 About MatchWorks As a division of not-for-profit organisation genU, MatchWorks, we believe everyone deserves the opportunity to work. That is why, every year, we help thousands of people from all backgrounds, ages, and abilities to find sustainable employment. We know what participants need to take the next step and we are across the kinds of things employers want in their people. Most importantly, we bring the two together in a professional and positive way. Our talent is diverse, with more than 1000 staff across 230 locations coming from over 150 countries and speaking more than 100 different languages. Working for MatchWorks is more than a job, it’s a career. About the role The General Manager will provide strategic leadership and drive the growth of the Workforce Australia (WFA) Program Contracts, ensuring the achievement of key performance objectives while fostering strong participant and staff engagement. This role requires full compliance with the Workforce Australia Licenses & Contracts, Program Guidelines, and all relevant accreditation standards. The General Manager will play a pivotal role in advocating for reforms within WFA employment services and contributing insights to the Disability Employment Services (DES) reforms, ensuring these perspectives inform MatchWorks' strategic positioning. Additionally, the role is responsible for developing and enhancing service alignment strategies, positioning MatchWorks for sustained growth and success within the evolving employment services landscape. About You To be considered for this opportunity you must have: In-depth current knowledge of Workforce Australia Provider Services, Employability Skills Programs, and relevant guidelines. Proven experience leading highly successful teams in competitive environments to achieve employment and training outcomes for individuals facing employment barriers within labour market programs or related sectors. Ability to manage multiple projects, including piloting new initiatives. Understanding of participant demographics and ability to develop inclusive, best-practice service models. Experience navigating evolving Performance Frameworks and advocating with Government on changes. Demonstrated leadership and change management skills. Why us? Join a forward-thinking organisation that values innovation, professional growth, and creating positive outcomes for students. Make a meaningful impact in vocational training by driving excellence in learning design and development. There are many benefits available when you work with MatchWorks, some of which include: Employee Referral Program*: Refer someone to genU and receive a generous bonus after their 6-month qualifying period! New starter receives a referral bonus too. Increased Take-Home Pay: Non-profit salary packaging up to $15,900 per annum each FBT year, plus additional meals and entertainment benefits. Employee Discount Program: Save with discounts at over 450 of Australia’s favorite retailers and service providers, including Coles, Woolworths, and JB HI-FI. Study Scholarship: Eligible for a 25% scholarship towards undergraduate and postgraduate courses at Torrens University. Commitment to Staff Health & Wellbeing: 24/7 access to an innovative, holistic employee assistance program supporting emotional, mental, financial, and physical health. genU welcomes diversity, including diversity of race, culture, spirituality, gender, age, identity, ability, and sexuality. We are committed to providing a safe and inclusive environment for all and living the values of genU each and every day. For further details about this role please contact Sue Osman on 0431 500 702 or at At genU, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. To discuss adjustment requirements or obtain a copy of the PD, please contact Duncan at We are reviewing applications and conducting screening as they come in, so don’t wait to apply! #J-18808-Ljbffr