Global Network Manager

Job Description

IND & CLE | Market Director | IT Talent Solutions Title: Network Manager, Global IT Infrastructure Job Type : FTE, Direct Hire Location: Cleveland, Ohio (Hybrid) with some international travel Job Summary Wright Technical Services is proud to represent a highly respected global Fortune 500 Manufacturer for this role. The Global Network Manager oversees the design, implementation, and maintenance of a robust and secure global network infrastructure. This role ensures seamless connectivity and optimal performance across all company locations worldwide. The Global Network Manager is also responsible for managing voice communication systems, ensuring reliable and high-quality voice services, and overseeing the shop floor network to support manufacturing and operational processes. This position leads a team of network engineers, collaborates with cross-functional teams, and manages vendor relationships to deliver innovative networking, network security, and voice solutions that align with the company's strategic objectives. This role is critical in driving the reliability and scalability of our network and telecom services to meet current and future business needs. Qualifications Bachelor’s degree in information systems, Computer Science, Business, or an education is required. While specific certifications are not mandated, possessing a CCNA certification or additional Cisco certifications would be considered an advantageous qualification. Minimum 5+ years of experience in managing a global team , directing projects, and implementing technologies and strategies. Technical Proficiency in: Local Area Networks (LAN ), Wide Area Networks (WAN ), switching technologies, wireless communication systems, Cisco technology Software-Defined Wide Area Networking (SD-WAN ) Firewall implementations, Virtual Private Networks (VPNs ), network segmentation , and automation processes. Expertise includes internet circuits , telecommunications technologies, cloud connectivity solutions, and various network-related hardware intelligence. Experience with cloud (Azure preferred) and on-prem voice systems is required. A comprehensive understanding of the business implications associated with IT infrastructure, security tools, technologies, and policies. Extensive networking experience related to strategy, planning, procurement, maintenance, and monitoring. Experience in network design and migration within large enterprise environments, implementing advanced, complex, and secure networks encompassing both wireless and remote access. Excellent verbal, written, and interpersonal communication skills, with the ability to engage effectively with IT departments, project and application development teams, engineering departments, management, and business partners or suppliers. Located within driving distance of our corporate location (Euclid, OH ), ability to travel internationally , and work within different time zones as necessary. Prior experience in a global manufacturing environment. Description and Responsibilities Oversee a team of global network professionals responsible for providing the organization with a highly reliable network and telecommunications service. Manage the performance and outcomes of the team within their designated discipline function. Develop employees by identifying skill gaps and providing targeted training and development programs. Set the team’s direction, cultivate a trusting environment, harness diverse perspectives, promote conversation, and encourage growth innovation. Assess current and future network & voice needs and develop short and long-term strategies to meet those needs. Stay updated with network technology trends and recommend changes or updates as needed. Work closely with cross-functional teams to deliver innovative networking, voice, and shop floor network solutions. Support the organization's digital transformation initiatives. Manage and facilitate network & voice projects by creating effective project plans, driving results, and collaborating with relevant departments or suppliers. Collaborate with Information Technology teams, engineering departments, global leadership, and external contractors or partners. Coordinate with sites and site resources to deploy network, firewall, and voice technologies. Identify and resolve issues quickly and effectively with the ability to make timely decisions with limited information. Facilitate business and IT leadership communication to ensure service delivery aligns with strategic objectives and priorities. Document and create standards for network, network security, and voice technologies. Work closely with the IT Security team to ensure network and data security by implementing and managing security measures. Monitor network performance and troubleshoot issues to ensure optimal operation. Accountable for providing critical support outside regular hours and responding to and managing priority (P1) incidents. Eligibility: All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position. Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Manufacturing #J-18808-Ljbffr