Guest Services Agent
Join an exciting pre-opening Hotel team and the most powerful international brand in the Boutique Hotel business, into the... more info
Guest Services Agent - Sage Ringwood
Salary:
60.00 - 80.00
Posted:
04-03-2025
Category:
Hospitality Leisure
Melbourne,
Job Description
Sage Hotel Ringwood, 120 modern, contemporary rooms span five floors atop the Eastland in Ringwood. Enjoy the convenience of having the shopping centre at your doorstep and the comfort and hospitality that Sage offers including free Wi-Fi, co-working spaces, gym, conferencing spaces, restaurant (90 seats) and bar (55 seats), in-room dining and function spaces for 1 boardroom up to 14 pax and a conference space up to 200 pax. To be part of our team you need to be: Passionate - for delivering outstanding experience to our customers with enthusiasm. Flexible - to work on a rotating roster across a variety of shifts. Reliable - be responsible for your own actions. Honest & fair – show integrity. Respectful – to colleagues & customers. Resourceful - able to work unsupervised. Some of the duties – but not all: Process check-ins and check-outs. Monitor guest profiles and VIP status levels. Meeting and greeting VIP guests and Groups. Follow processes & policies in terms of cash handling, guest confidential information & hotel security. Multi-skilled in all areas of customer service to provide a great guest experience from start to finish. Benefits and perks: Location accessible easily to public transport Fantastic team environment, with supportive leaders Accommodation discounts and F&B Discounts, on-duty discounted meals Uniforms and dry cleaning supplied Employee Assistance Program (EAP) – For your wellbeing Training & Development & promotion opportunity along with inter-hotel transfer options Skills and experience: Hotel industry experience in a customer service role System knowledge – Protel desirable RSA Ability to problem solve and make decisions – be empowered #J-18808-Ljbffr
Job Details
Salary: 60.00 - 80.00
Posted: 04-03-2025
Category: Hospitality Leisure
Melbourne,
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