Head of Governance and Impact

Job Description

Add expected salary to your profile for insights Access to not-for-profit salary packaging - up to $15,900 per year tax free! Join a highly engaged and committed, values-based team Exciting growth journey evolving through strategic diversification Why choose Comlink? Salary packaging opportunities to increase your take home pay Great organisational culture and supportive team environment Work flexibly (we recognise that good work can be done in many ways) Paid Birthday Leave - enjoy a paid day off on your birthday Paid training and continuous learning and development opportunities About the role Comlink is seeking a dynamic, executive-minded individual who has an impressive knowledge of legislation, governance, risk, compliance, quality assurance and impact measurement and can combine their business and operations knowledge with a human services approach while balancing operational and strategic ways of working. This role will be a key part of Comlink’s senior leadership team. The successful candidate will Provide leadership excellence through the achievement of performance indicators set out in the organisation’s strategic plan and priorities Develop governance systems to support continuous improvement, regulatory compliance, and risk mitigation Embed best practice client services to consistently achieve high-quality care and service delivery that supports strategy, operations, and values Manage complaints received from regulatory bodies including the Aged Care Quality and Safety Commission Ensure the effectiveness of operational risk management systems and practices Oversee the development and monitoring of Comlink’s evaluation and impact measurement frameworks, processes, and systems to ensure program and departmental goals are met Oversee workers' compensation, including claims reporting, tracking, resolution, and prevention Collaborate across the organisation while championing strengths-based leadership, which is ethical, results driven and future oriented Other things you might like to know Reports directly into the CEO Permanent, Full-time Clear growth pathways and career progression opportunities exist to evolve into an Executive level position Some interstate travel is required You can view the selection criteria by downloading the candidate information pack. Who is Comlink Australia? Comlink Australia has proven itself as a leading service provider in Queensland and is committed to a journey of national growth. We are on a mission to champion healthy ageing within our communities by providing exceptional and compassionate care that empowers people to live fulfilling lives with dignity, vitality, connection, purpose and independence. In the last 3 years, Comlink has achieved significant growth, which includes expanding our operations into Victoria. We continue to drive ongoing growth, focusing on expanding the brand, exploring new opportunities, and establishing a local support team in Melbourne. At Comlink Australia, we have cultivated a culture where people feel included, supported and respected. When you are surrounded by like-minded people with a shared vision, this makes for a pretty awesome place to work. We choose to look beyond how things are, to how much better they can be. And we are inviting you to become part of our community. We would love to introduce you to Comlink’s values… Our values are unique, like us, and speak to who we are as an organisation. We help to define our culture and the guardrails by which we think, act and make decisions. These are our values: Our table is round - we are one team, where every voice matters See the human - we leave egos at the door and see people as people first The right way, and again – we are committed to continuously improving to achieve the best possible outcome Brilliantly bold – we own our decisions and learn from our mistakes Make a little magic – our clients are at the heart of all we do! We foster an inclusive equal employment opportunity culture, celebrating diversity in all its hues. We invite individuals from diverse backgrounds, the LGBTI community, those with disabilities, and all walks of life to apply. We believe in a tapestry of ethnicities, nurturing mutual respect and understanding. For more information on the organisation visit: Applications close: 16 February 2025 To apply - click 'Quick apply', using reference CLAgir0125, addressing your cover letter and resume to Pauline Gates, of Future Leadership, or call 1300 347 437 for further information. If you meet the criteria and think you have what it takes, APPLY TODAY! A candidate information pack is available to download by visiting: For further information on Future Leadership and additional opportunities please visit #J-18808-Ljbffr