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ICT Support Specialist

Salary: 80.00 -  100.00
Posted: 28-01-2025
Category: Customer Service
Melbourne, 
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Job Description

The ICT Support Specialist manages the desktop support to improve end-user experience. Healthcare Full-Time Melbourne Applications close: 19th February, 2025 TLC Healthcare is an Employer of Choice for the last 9 consecutive years and a Global Healthy Workplaces Award winner for large employers in 2023. Our innovative healthcare precincts provide Australia’s first fully integrated healthcare service with aged care at its core and dedicated to being leaders in integrated healthcare. We welcome an experienced and innovative ICT Support Specialist to join our dynamic ICT Team to provide desktop support across all our business units. This is an office-based role on St Kilda Road with beautiful views overlooking Albert Park Lake. What we offer Free onsite buffet and chef cooked breakfast provided every Monday and Friday Program of employee and wellbeing initiatives Exclusive TLC Employee Shopping Portal access and receive significant wholesale discounts on everyday items Employee Assistance Program Ongoing coaching and development Discounted health insurance Free gym membership Novated leasing What you’ll be doing Liaise with internal stakeholders to provide desktop support and solutions Investigate issues and manage diagnostic information and outcomes Proactively support the TLC ICT environment to minimise breaches Monitor and maintain all systems and network environment Review, recommend and action improvement in ways of operating in all environments Things that matter to us ICT Tertiary Qualifications Sound knowledge of contemporary ICT technologies (LAN/WAN, wi-fi, Microsoft Server, VOIP, Citrix OS) Exceptional customer and service delivery focus National Police Check Proof of eligibility to work in Australia TLC Healthcare operate on a direct sourcing model and request agencies to respect no unsolicited contact for vacancies advertised. We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation. Our culture is based on a supportive team environment where people thrive and achieve their best professionally. TLC Healthcare encourage all people of different backgrounds to apply. As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment. #J-18808-Ljbffr

Job Details

Salary: 80.00 -  100.00
Posted: 28-01-2025
Category: Customer Service
Melbourne, 

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