ERP System Administrator
BASED IN – Abbotsford, Melbourne, Australia EMPLOYMENT TYPE – Full time Overview Compumedics Limited (ASX: CMP) is... more info
ICT System Administrator
Salary:
80.00 - 100.00
Posted:
17-01-2025
Category:
Technical Support Administration
Sydney,
Job Description
Hourly rate of $50 - $60 per hour incl. Super Opportunity to obtain an AGSVA Baseline clearance Hybrid working arrangement Can be based in ACT, NSW, QLD, SA Long - Term Contract This Federal Government department supports and regulates what is considered a critical industry for everyday Australians. Due to ongoing technology uplifts, there is an exciting opportunity for an individual to join the team and ensure the reliable and efficient functioning of the ICT infrastructure and systems. Key Responsibilities: Undertake general administration tasks Gather, analyse and report on system performance Troubleshoot user issues and effectively communicate in both written and verbal correspondence Develop and implement support resources and communication artefacts for a broad range of internal and external channels Support technology configuration and infrastructure, delivering ICT services and support, data integrity and security, system testing and managing update cycles Monitor service delivery tool for incoming requests and incidents Resolve user tickets and escalations Oversee system upgrades and rollouts including testing and debugging to ensure smooth implementation and minimal disruption to operations Troubleshoot and provide service support in diagnosing, resolving, and repairing server-related hardware and software malfunctions, encompassing workstations and communication infrastructure Provide project support across multiple streams of work across the team Work closely with vendors to raise tickets, negotiate changes and conduct thorough testing, ensuring seamless integration of requested alterations Key Skills and Experience: A Bachelor's Degree in Computer Science, IT, or a related field, or equivalent experience and training Strong proficiency in resolving user tickets and escalations, with excellent problem-solving skills Experience in overseeing system upgrades and rollouts, ensuring minimal disruption Ability to provide effective training to users and promote system proficiency Proficiency in data analysis and visualisation tools Demonstrated skills in problem-solving, prioritisation, and management Excellent communication and collaboration skills, with the ability to work effectively with stakeholders at all levels Ability to contribute to projects and initiatives, with a focus on continuous improvement Candidates who currently have Baseline Clearance Security Clearances are highly desirable. Due to the nature of this role, this job is open to Australian Citizens only. If you are interested, please apply or reach out to Zainab Afzaal for ACT and NSW at and Luci Cortez at for QLD and SA. Calleo is an equal opportunity employer and we encourage applications from all people including Aboriginal and Torres Strait Islander peoples. Follow Calleo on LinkedIn and visit our website to keep up to date on all our current job vacancies: #J-18808-Ljbffr
Job Details
Salary: 80.00 - 100.00
Posted: 17-01-2025
Category: Technical Support Administration
Sydney,
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