IT Helpdesk Technician
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IMT Helpdesk Technician
Salary:
60.00 - 80.00
Posted:
12-03-2025
Category:
Technical Support Administration
Wollongong City Council,
Job Description
Be the first point of contact for users, resolving technical issues with a smile! Join a dynamic team that values innovation and collaboration in a fast-paced environment. Opportunities for professional growth and development in the IT sector. Make a difference in the community by supporting local government operations. About Georges River Council Georges River Council is a vibrant local government organisation dedicated to enhancing the lives of the community through innovative and efficient services. Our mission is to create a sustainable future for our residents while fostering an inclusive and engaging workplace for our employees.Located in the beautiful Brisbane area, we pride ourselves on our commitment to excellence and our dedication to continuous improvement. Our team is passionate about making a positive impact, and we believe that every employee plays a crucial role in achieving this goal.The Role of IMT Helpdesk Technician As our IMT Helpdesk Technician, you will serve as the backbone of our IT support system, providing essential assistance to our team and users. Your problem-solving skills and technical knowledge will be put to the test as you troubleshoot issues, manage requests, and ensure seamless operation of our IT infrastructure. This role is perfect for tech enthusiasts who thrive in a collaborative environment and are eager to learn and grow.In addition to your day-to-day support tasks, you will have the opportunity to contribute to ongoing projects and initiatives aimed at enhancing our IT services, ensuring that our community receives the best possible support.Your Ideal Candidate Profile We are looking for a proactive and enthusiastic individual with a passion for technology and customer service. If you have a knack for problem-solving and enjoy helping others, you might just be the perfect fit!Strong communication skills and the ability to convey technical information to non-technical users. A background in IT support or customer service, with a desire to learn and adapt. Experience with common operating systems and software applications. Ability to work well under pressure and manage multiple tasks efficiently. Join us in creating a supportive and innovative environment where your ideas are valued, and your contributions make a real difference.Salary & Benefits We offer a competitive salary package commensurate with experience, along with a range of benefits designed to support your work-life balance and professional development. Enjoy flexible working arrangements, access to ongoing training, and opportunities for career progression within the council.If you are ready to embark on an exciting journey with us, apply now and be part of our mission to serve and enhance our community! #J-18808-Ljbffr
Job Details
Salary: 60.00 - 80.00
Posted: 12-03-2025
Category: Technical Support Administration
Wollongong City Council,
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