IS Administration Officer - Networks

Job Description

Organisation: Victoria State Emergency Service Occupation: IT and Telecommunications Reference: VG/IAON1841942 Deliver high-level, results-oriented network support services to ensure the SES network, communications, and infrastructure are consistently maintained, effectively managed, and continually enhanced to meet high-quality standards. $92,332 to $104,762 + 11.5% Super Ongoing - Full Time This role will require intrastate (across Victoria) travel to support our units and offices as required. ROLE SUMMARY: Provide high-level, results-driven network support services to ensure the network, communications, and infrastructure services for SES are efficient, cost-effective, and support the organisation's business objectives. This role provides support to the IT Support Services Manager, including assisting with budgeting, new technologies as they emerge, and assisting to build an improved core network infrastructure for SES. The role also liaises with IT staff on all security and network matters; liaises with external providers; and sets the policies and procedures for SES staff and volunteers to follow. This role is a key function within the VICSES Information Systems team. The technical areas of responsibility extend to the systems which support all our members, offices (13), volunteer units (approximately 150), vehicles, and technology assets. This role requires a flexible and solution-focused approach with the ability to balance competing demands and to plan for and deliver specific outcomes within clearly defined time and resource constraints. Whilst this is a non-operational position, this role may provide support to operational staff during major or declared operations. Out-of-hours support on a rotating roster basis (average of one week per two months) as the IS Duty Officer is mandatory. Good supplier relationship skills and awareness are also required. WHO WE ARE: Victoria State Emergency Service (VICSES) is a volunteer-based emergency service. Our highly skilled and equipped volunteers are trained comprehensively in a wide range of emergency environments. To minimise the impact of emergencies when they occur and strengthen the community's capacity to recover swiftly and safely, VICSES focuses on working with communities and partners in building resilience to achieve more aware, informed, and prepared communities. We support them to understand their risk and the relevance of taking action before, during, and after emergency events. As the largest road rescue network in Australia, we have specialist teams that provide a 24/7 response to road accident and trauma incidents. We assist Victoria Police in search and rescue operations and play an important role in supporting the Country Fire Authority (CFA), Fire Rescue Victoria (FRV), Parks Victoria, and the Department of Energy, Environment and Climate Action (DEECA) during major bushfire and emergency incidents. Applications should include a cover letter detailing your relevant skills and experience, along with a current resume or CV. For further information about the role, please contact Tom Wright on Applications close Tuesday, February 11, 2025. VICSES is an equal opportunity employer. We are committed to being a child-safe organisation and are taking a leadership role in gender equality in the emergency management sector. For more information on our values and the benefits of working with us, please click here - ses.vic.gov.au/join-us/careers #J-18808-Ljbffr