Customer Field Technician in Brisbane Metro South
Customer Field Technician in Brisbane Metro South Job Expectations Be a part of transforming Australia’s digital landscape... more info
IT Field Support (EUC L2) - Perm/Contract - Brisbane
Salary:
100.00 - 125.00
Posted:
08-03-2025
Category:
Technical Support Administration
City of Brisbane,
Job Description
IT Field Support (EUC L2) - Perm/Contract - Brisbane Perm/Contract | Hastha Solutions | Australia Posted On 03/03/2025 Job Information Job Opening ID ZR_5876_JOB Work Experience: 5+ years City: Brisbane State/Province: Queensland Postal Code: 4000 Job Description Urgent requirement for IT Field Support (EUC-L2) - Perm/Contract - Brisbane. Requirements Respond to user requests for service; troubleshoot incidents and problems; develop solutions; make minor repairs to equipment and arrange for other service needs as appropriate. Troubleshoot hardware/software issues with laptops and tablets. Knowledge of AD, AAD & Windows 10, 11. Manage day-to-day incidents and service requests, resolving them promptly utilizing the ITSM tool of record. Install and support Microsoft Office applications and Office 365 software and additional approved software as needed. Perform basic PC, network, and mobility troubleshooting. Support with creating, editing, and maintaining user accounts, permissions, and passwords in Office 365/Azure. Work with Service Delivery and L3 Senior Engineers to solve incidents/requests and interpret complex solutions and fixes. Identify problems and proactively suggest ways to improve processes as applicable. Contribute to Knowledge Base content in line with writing styles and content guidelines. Create, maintain, and publish User Guides and updates as needed. Very good communication skills. Duration: Permanent / 6 Months and possible extension. Eligibility: Australian/NZ Citizens/PR Holders only. #J-18808-Ljbffr
Job Details
Salary: 100.00 - 125.00
Posted: 08-03-2025
Category: Technical Support Administration
City of Brisbane,
Related Jobs
Desktop Support Engineer - Brisbane
Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s... more info
IT Support (Field Engineer) - L1 & L2 - Central Coast
Role : IT Support - Field Engineer Contract Role - Part-time Hours Location : Berkerley Vale NSW 2261 THE ROLE Work... more info
