IT Field System Engineer

Job Description

About The Job Client Service Technical Consultant (Field) Job Location : Kenilworth, New Jersey Job Model: Hybrid - Office, Field and Remote Netsurit's mission is to "Support the dreams of the doers." For Netsurit, this means helping employees achieve their personal dreams and ambitions while they free up our customers to meet their broader business goals by taking the burden of day-to-day IT operations off their shoulders. What's your dream? Join the Netsurit Team and enjoy a culture where each employee is encouraged to dream and work on their dreams! Title: Client Service Consultant (Field) Location: Kenilworth, NJ Work Type: Hybrid (Field, Office, Remote) As a Client Service Technical Consultant (Field) , you will be responsible for implementing and troubleshooting various technologies in our fast-growing consulting firm. Work will be done on-site at client locations, in-office technical configuration, and at times can be remote for customer locations in the NJ / NY Metro area. Key Responsibilities: Provide technical services to our clients based in the New Jersey/New York metro markets Research technically sound solutions to small and medium business technology environments Utilize monitoring tools and services to support our client base Provide outstanding customer service with direct interaction with the client base Document project and support calls with clear and concise communications Set up system and network architecture for new and current business clients Install multi-vendor hardware technologies in Server, SAN, LAN, WAN, VPN Monitor Disaster Recovery and Business Continuity solutions Proficiencies Required in the following technologies: Microsoft Azure, Intune Basic Linux, Android, and IOS knowledge Virtualization experience with VMWare / Hyper-V ISCSI, LAN/WAN, WiFi, Firewall, and Routing knowledge Windows Server OS experience with install, troubleshooting, management and maintenance Active Directory / Group Policy configuration, troubleshooting, and maintenance Requirements: High School Diploma or equivalent required; Some college preferred 2+ years of experience serving IT support needs required; MSP experience preferred Prior experience with Microsoft 365 experience and Teams required Strong Windows Desktop experience, installation and troubleshooting Mac experience preferred Ability and comfort working directly with clients Excellent documentation skills required Ability to write technical processes and perform technical duties Licensed and own a vehicle, willing to travel within the NJ/NY Metro area Advanced understanding of IP, DNS, and the OSI model Knowledge of current and previous technologies Solid communicator with excellent professional client skills Key Certifications in the Industry preferred Exceptional problem-solving skills This is a career-oriented position with an excellent benefits package, 401k with company matching program, and excellent holiday/paid time off program. Join us and come be a part of this hyper-growth company! About Netsurit: We are #305 on Inc 5000 America's Fastest-Growing Private Companies! We were also awarded the 2024 Winner for Global MSP501 in the Top 500 Managed Service Providers! With headquarters in New York, Netsurit is a global leader in IT solutions, providing comprehensive managed services, cybersecurity, AI capabilities, and strategic insights for organizations of all sizes. For 27 years, Netsurit has helped more than 600 businesses navigate the complexities of the modern workplace by ensuring critical applications and infrastructure are always on, secure, and resilient. A Note to Third Parties: Principals only. Recruiters, please don't contact this job poster. Please do NOT contact us with unsolicited services or offers. #J-18808-Ljbffr