IT Helpdesk Support (Level 1 & 2)
We have a fantastic opportunity for an experienced IT Helpdesk Support (Level 1 & 2) to join our IT team in Sydney. Job Role... more info
IT Helpdesk Support
Salary:
100.00 - 125.00
Posted:
10-01-2025
Category:
Technical Support Administration
Melbourne,
Job Description
Milestone IT is currently working with this brilliant organisation that has an exciting opportunity for an experienced IT Helpdesk Support to join a great team. Working with a small team of IT specialists, you will be providing Level 1 support to users both on and off-site. Key Responsibilities include: Providing IT support over the phone Providing first level support and logging the tickets Providing hands-on hardware and software support Installing, moving, adding, and changing equipment and software Maintenance of Client's Network Performing proactive and reactive troubleshooting to identify potential problems Skills we are looking for: Detailed knowledge of Ticketing System Detailed knowledge and experience of Windows 10 Operating Systems Detailed knowledge and experience of Microsoft Office Suite Detailed knowledge of Active Directory Experience performing in a similar position Friendly, welcoming professional with good telephone manners Well presented, hardworking, and enjoys working in a team Possess great written and verbal communication skills Work well independently and productively within a small team environment This is a fantastic opportunity for someone looking for a challenging and exciting role. Please note, candidates will receive an immediate response. #J-18808-Ljbffr
Job Details
Salary: 100.00 - 125.00
Posted: 10-01-2025
Category: Technical Support Administration
Melbourne,
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