Service Desk Support
Service Desk Support Application Deadline: 25 March 2025 Department: Engineering Employment Type: Full Time Location:... more info
IT Service Desk Support Technician
Salary:
80.00 - 100.00
Posted:
08-03-2025
Category:
Technical Support Administration
Melbourne,
Job Description
IT Service Desk Support Technician Melbourne Grammar School is seeking an IT Service Desk Support Technician to join the dedicated IT Department at the School, in a role that offers variety and interesting technical challenges. This role works as part of a nimble team of Service Desk professionals who take pride in the high-quality service and timely advice they provide students, parents, and staff of the School. Located primarily in our South Yarra campus (with one week or more each term at our Caulfield campus). This is a full-time ongoing position. Context Melbourne Grammar School is one of Australia’s leading independent schools with an inclusive, community-focused culture. We value professionalism and a commitment to excellence in every role. The contribution made by each staff member is recognised, and their achievements are acknowledged and celebrated; our strong ethos and School values underpin everything we do. You will: Possess excellent IT knowledge and skills. Create and maintain user accounts. Provide phone, face-to-face, and Service Desk support. Maintain asset movements through the Service Desk system. Provide support and manage user accounts for staff, students, and parents accessing and using the Learning Management System and services. Monitor notebook repair status and inform the Helpdesk Manager accordingly. Have excellent knowledge of Microsoft server operating systems and applications, mobile/tablet devices, and network topologies. Applying for the role To apply, please click on the ‘Apply Now’ button to be redirected to our secure online staff recruitment portal. Applications close Friday 14 March 2025. Please note, Melbourne Grammar staff must hold or be able to obtain a valid Working with Children Check. Applicants should familiarise themselves with Melbourne Grammar Schools Child Safety policies and procedures and the values available on our website. For enquiries, please contact the Human Resources Team via . Melbourne Grammar School reserves the right to interview and appoint prior to the closing date. #J-18808-Ljbffr
Job Details
Salary: 80.00 - 100.00
Posted: 08-03-2025
Category: Technical Support Administration
Melbourne,
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