Ed Support Level 1-Range 2 - Reception & Admininstration Support
Schools (Government) Applications close Tuesday 25 February 2025 at 11.59PM Overview Work type: Full time Salary: Salary... more info
IT Support Officer - Level 2
Salary:
80.00 - 100.00
Posted:
28-02-2025
Category:
Technical Support Administration
Sydney,
Job Description
An exciting IT Services Company with leading cloud solutions is looking for an IT Support Analyst. This is an exciting opportunity to work within a leading technical services company with a large client base. The role will be located in central Sydney CBD. What you'll do: Handle VIP walk-ups and liaise with executive level staff effectively Deploy SOE images onto user devices via Intune, MECM or similar Manage Desktop and Mobile Devices using InTune, MECM or similar Troubleshoot and isolate Desktop, Networking, Windows Server, O365 issues; escalating to the relevant team when required Liaise with both internal teams and customer IT teams as required Perform all support functions under accordance with ITIL process and procedure What you bring: 2+ years of experience in a similar IT Support role Deep understanding of support best practices, including identifying the true root cause and going the extra mile when required. Proven experience managing multiple tasks in a busy environment and working under stress in emergencies; demonstrating flexibility to handle pressure coming from all directions simultaneously Demonstrated commitment to customer service, continuous improvement, and ethical business practices Experience working in technical environments with strong proven working knowledge of Windows Operating Systems, MS Office, Exchange Online and O365, AV management, Windows desktop products, Mobile Device Management, MECM and/or Intune and associated products What sets this company apart: Our client is a leading technology company that aligns technology, employees, and business processes to improve operational efficiency. They believe in creating a better way powered by their courage to learn and their willingness to change. They are committed to being customer-centric, investing in customer outcomes beyond technology inputs. They believe that magic happens when they combine their people with the best technologies. To apply please click apply or call Sam Jamshed on 02 8289 3159 for a confidential discussion. About the job: Contract Type: FULL_TIME Specialism: Information Technology Focus: IT Support & Systems Administration Salary: Attractive Salary Package Workplace Type: On-site Experience Level: Entry Level Location: Sydney Job Reference: 2034320/001 Date posted: 2 February 2025 Consultant: Sam Jamshed Come join our global team of creative thinkers, problem solvers, and game changers. We offer accelerated career progression, a dynamic culture, and expert training. #J-18808-Ljbffr
Job Details
Salary: 80.00 - 100.00
Posted: 28-02-2025
Category: Technical Support Administration
Sydney,
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