IT Systems Administrator - Location Gatton

Job Description

IT Systems Administrator - Location Gatton Nolan's Interstate Transport is recognised as a leading provider of cold chain solutions. Our dedicated team of professionals are the driving force behind our success. With a strong family owned identity Nolan's have been successfully servicing our customers up and down the Eastern Seaboard for over 100 years. About the Information Technology Department Join our dynamic technology team, where your passion for technology and strong problem-solving skills will directly impact our organization’s success. We value innovation, collaboration, and continuous improvement, and we’re looking for someone who shares these ideals to help drive our infrastructure forward. Job Summary As an IT Systems Administrator, you will be responsible for ensuring the smooth and efficient operation of our IT systems and infrastructure. You will provide top-notch L1/L2 support, maintain Windows Server environments, manage user accounts, and oversee asset management processes. Your proactive approach and a customer service mindset will be key as you collaborate with interdisciplinary teams and support end users across the business. Key Responsibilities Helpdesk Support: Provide L1/L2 support for end users dealing with hardware, software, network, and other IT-related issues. Utilize Jira to create, manage, and track helpdesk tickets, ensuring timely resolution and proper escalation of technical issues. Server & Systems Administration: Maintain and deploy Windows Server environments and linux-based servers as required to ensure system reliability and performance. Administer user accounts and manage access permissions across various enterprise systems. Automation & Process Improvement: Implement automation solutions using scripting languages and/or low/no-code tools to streamline routine tasks and improve operational efficiency. Monitoring & Performance Optimization: Monitor system and network performance using industry-standard tools, proactively addressing issues to maintain optimal uptime. Troubleshoot and resolve performance bottlenecks, ensuring the continued smooth operation of IT services. Asset & Inventory Management: Oversee the IT asset lifecycle, including procurement, inventory management, and onboarding processes through the Asset and Network Infrastructure Management Enterprise system. Work closely with interdisciplinary teams to plan, deploy, and support IT projects, ensuring that system enhancements align with business needs and security standards. Contribute to the ongoing evaluation and improvement of IT infrastructure, processes, and security practices. Skills, Qualifications, and Experience Education & Certifications: A degree in Information Technology, Computer Science, or a related field (BSc/BITC), or equivalent experience. Relevant professional certifications (e.g., Microsoft Certified Systems Administrator (MCSA), CCNA, NCE) are a plus. Technical Expertise: Cloud & Directory Services: Practical experience with Active Directory, Azure, Entra, and Intune deployments. Strong background in deploying and managing enterprise-grade cloud services. Server & Operating Systems Administration: Hands-on experience with Windows Server environments (2016/2019/2022). Proficiency in managing Linux-based server environments (e.g., Debian, Ubuntu). Virtualization & Containerization: Familiarity with virtualization platforms (e.g., Hyper-V, VMware, Proxmox VE). Experience with containerization technologies and orchestration tools (Docker, Kubernetes, Rancher). Networking & Security: Competence in configuring and managing network infrastructures, including LAN/WAN, firewalls, and VPNs. Knowledge of IT security best practices, vulnerability assessments, and compliance standards. Automation & Scripting: Proficiency in automating routine tasks using scripting languages (PowerShell, Python, BASH). Familiarity with low/no-code tools (e.g., Power Automate, Logic Apps) to streamline processes. Ticketing & Issue Management: Experience using Jira to create, manage, and track helpdesk tickets, and project tasks, ensuring efficient resolution and escalation tasks. Monitoring & Performance Optimization: Experience with system monitoring tools to ensure optimal performance and proactive issue resolution. Ability to troubleshoot and optimize both hardware and software systems effectively. Core Competencies: Strong troubleshooting and problem-solving skills. Excellent communication skills and a customer-focused approach. A proactive mindset with a passion for continuous learning and technological innovation. Work Schedule Standard Hours: Monday to Friday, 8am to 5pm. On-Call After Hours: Participation in a paid after-hours on-call rotation for stop work issues. Why Join Us? Impact: Play a crucial role in maintaining and enhancing our IT infrastructure. Team Environment: Work with a supportive, forward-thinking team dedicated to excellence. Professional Development: Continuous learning and development opportunities with upskilling and professional certifications. Career development: Work within a growing department with exciting new technology and product owner opportunities for driven employees. How To Apply Please submit your resume via Seek or complete an application form by visiting our website at . Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a systems administrator? Do you have a current Australian driver's licence? How many years' experience do you have as an Information Technology Systems Administrator? #J-18808-Ljbffr